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Description
ChatInsight is an AI-powered Q&A Chatbot that uses the Large Language Model to provide accurate, 24/7 consulting services, based on semantic understanding. It can be customized with a knowledge base to answer questions specific to an enterprise, which is a breakthrough for large language models such as ChatGPT. It can be used for a variety of applications, including sales consultation, customer service, training, pre-sales and post-sales inquiries, depending on the business's requirements.
Employee Training: Speed up onboarding by giving new hires access documents, files, wikis, etc.
Supercharge IT Support - Equip IT workers to resolve issues faster by providing them with step-bystep guidance and troubleshooting tips.
Customer Support: Provide support agents with FAQs and any other information they may need to resolve customer issues quickly.
Marketing Support: Develop private documents that require login for employees or clients.
Sales Assistant: Empower your sales team with instant access.
Description
Product Features:
1. Workativ Agent Studio: Short Description (200 character limit)
Train your AI agents, configuring custom workflows, connect with apps, manage live interactions with a shared inbox, integrate Slack/MS Teams, and monitor performance analytics—all in one intuitive platform.
2. Resolve queries instantly with GPT powered Agents:
Instantly resolve employee queries and service requests with GPT-powered ai agents. Train with your content, deploy effortlessly, and provide quick, accurate responses 24/7.
3. AI-powered App workflows:
Connect with 100+ enterprise apps and automate workflows instantly. Reduce process bottlenecks for employee onboarding, IT requests, and HR workflows.
4. Shared Live Chat Inbox for Teams:
Manage all employee escalations and interactions in real time with an AI-powered shared inbox. Streamline support, collaborate, and handle queries efficiently across channels.
5. Seamless Integration with Your Existing Tools:
Integrate AI Agents seamlessly with Slack, MS Teams, WhatsApp, more. Enhance workflows without disruptions for better employee assistance.
6. Advanced Analytics:
Track agent performance with advanced analytics. Gain actionable insights into user behaviour and agent efficiency with easy-to-read dashboards and detailed reports.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AWS Identity and Access Management (IAM)
Access PeopleHR
Auth0
BambooHR
Box
Freshdesk
Google Calendar
Gusto
HaloITSM
Jira Service Management
Integrations
AWS Identity and Access Management (IAM)
Access PeopleHR
Auth0
BambooHR
Box
Freshdesk
Google Calendar
Gusto
HaloITSM
Jira Service Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1,530 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sand Studio
Founded
2011
Country
Singapore
Website
www.airdroid.com/chatinsight/
Vendor Details
Company Name
Workativ
Founded
2019
Country
United States
Website
workativ.com/conversational-ai-platform
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant