Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ChatDesq serves as a messaging platform specifically designed for businesses utilizing WhatsApp to streamline customer interactions in support, marketing, and sales. By consolidating WhatsApp, Instagram, and Facebook Messenger into a unified inbox, it facilitates chat assignment, routing, and collaboration features such as roles, private notes, mentions, and pre-written responses, along with tracking message delivery and read receipts. Teams are empowered to launch campaigns using sanctioned WhatsApp templates tailored to specific customer segments, create no-code chatbot workflows with scheduled follow-ups, and utilize an AI agent that can respond based on a knowledge base while seamlessly transitioning to human agents when necessary. Additionally, the platform includes commerce capabilities like product catalogs, order collection, and payment links directly within chats. ChatDesq also simplifies the onboarding process for the WhatsApp Cloud API, providing a REST API, webhooks, and integration possibilities through Zapier. Its user-friendly browser interface is further enhanced by dedicated apps for iOS and Android, allowing team members to engage in conversations from anywhere, ensuring that no message goes unattended. This comprehensive suite of tools makes ChatDesq an indispensable asset for businesses looking to enhance their communication strategies across multiple channels.
Description
WhatsArab is a platform designed specifically for Arabic-speaking users, facilitating WhatsApp Business operations for sales, marketing, and support teams across the MENA region. This innovative workspace, available in both Arabic and English, includes features like a shared inbox, customer relationship management (CRM) for contacts, broadcast campaigns, pre-approved templates, visual chatbot interactions, automated follow-ups, and comprehensive analytics. As a recognized Meta Tech Provider, WhatsArab enables the official Embedded Signup and allows for the coexistence of eligible WhatsApp Business apps. Furthermore, its AI Copilot and knowledge-base chatbot function to aid teams by providing responses and facilitating human handoff when necessary. The platform also boasts seamless integrations with popular services such as Salla, Shopify, and WooCommerce. Developers have access to robust tools including REST APIs, signed webhooks, and official SDKs, which are available via @whatsarab/sdk on npm for TypeScript/Node.js and whatsarab on PyPI for Python. Users can choose between a complimentary plan or a 14-day trial of the paid plan, with subscriptions beginning at $39 per month. Additionally, Meta's messaging fees are charged separately by Meta, without any additional markup from WhatsArab. Headquartered in Cairo, Egypt, WhatsArab, LLC is registered in Delaware, USA, and operates independently, with no endorsements from Meta or WhatsApp. This platform stands out for its commitment to enhancing communication in Arabic, empowering businesses to thrive in the digital landscape.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Facebook Messenger
Yes
Instagram
Yes
Shopify
No
WooCommerce
No
Integrations
WhatsApp
Yes
Facebook Messenger
No
Instagram
No
Shopify
Yes
WooCommerce
Yes
Pricing Details
A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Trial
No
Free Version
Yes
Pricing Details
$0; paid from $39/month
USD monthly software plans: Free $0; Starter $39; Growth $89; Scale $249; Enterprise custom quote. Annual billing saves 20%. A 14-day paid-plan trial is available. Included seats: 1/3/10/25; WhatsApp numbers: 1/2/5/unlimited; AI tokens/month: 10,000/25,000/60,000/160,000 (Free/Starter/Growth/Scale). Extra seats on Starter/Growth/Scale: $12/$9/$7 per month. Paid-plan message overage: $2 per 1,000. Meta messaging fees are separate and billed by Meta, with no WhatsArab markup. Regional prices may differ.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Apporio Infolabs Pvt Ltd
Founded
2014
Country
India
Website
chatdesq.com
Vendor Details
Company Name
WhatsArab, LLC
Founded
2026
Country
Egypt
Website
whatsarab.com
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes