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Average Ratings 0 Ratings
Description
ChatDesq serves as a messaging platform specifically designed for businesses utilizing WhatsApp to streamline customer interactions in support, marketing, and sales. By consolidating WhatsApp, Instagram, and Facebook Messenger into a unified inbox, it facilitates chat assignment, routing, and collaboration features such as roles, private notes, mentions, and pre-written responses, along with tracking message delivery and read receipts. Teams are empowered to launch campaigns using sanctioned WhatsApp templates tailored to specific customer segments, create no-code chatbot workflows with scheduled follow-ups, and utilize an AI agent that can respond based on a knowledge base while seamlessly transitioning to human agents when necessary. Additionally, the platform includes commerce capabilities like product catalogs, order collection, and payment links directly within chats. ChatDesq also simplifies the onboarding process for the WhatsApp Cloud API, providing a REST API, webhooks, and integration possibilities through Zapier. Its user-friendly browser interface is further enhanced by dedicated apps for iOS and Android, allowing team members to engage in conversations from anywhere, ensuring that no message goes unattended. This comprehensive suite of tools makes ChatDesq an indispensable asset for businesses looking to enhance their communication strategies across multiple channels.
Description
WebWMS2U is an innovative cloud-based messaging solution created by XGEN Technologies Sdn Bhd, tailored to enhance communication between businesses and their customers through both Meta WhatsApp Cloud API and direct WhatsApp connections. This versatile platform offers a range of features including bulk messaging, automated responses, keyword-triggered replies, chatbots, scheduled campaigns, webhooks, REST API integration, contact management, delivery tracking, and multi-user functionality. By utilizing the built-in API and webhook capabilities, businesses can seamlessly connect WhatsApp with their existing CRM, ERP systems, e-commerce platforms, or websites. WebWMS2U provides a variety of flexible pricing plans designed to cater to SMEs, large enterprises, developers, and system integrators, making it an economical choice for customer service, marketing initiatives, appointment reminders, order updates, and overall business automation. With its headquarters in Malaysia, WebWMS2U ensures dependable, scalable, and secure WhatsApp communication while offering prompt support from the local team, thus fostering strong client relationships and enhancing operational efficiency. This commitment to customer satisfaction positions WebWMS2U as a premier choice for businesses looking to leverage WhatsApp for effective engagement.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Pricing Details
A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Trial
No
Free Version
Yes
Pricing Details
$8.75/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Apporio Infolabs Pvt Ltd
Founded
2014
Country
India
Website
chatdesq.com
Vendor Details
Company Name
XGEN Technologies Sdn Bhd
Founded
2025
Country
Malaysia
Website
www.webwms2u.com
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No