Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ChatDesq serves as a messaging platform specifically designed for businesses utilizing WhatsApp to streamline customer interactions in support, marketing, and sales. By consolidating WhatsApp, Instagram, and Facebook Messenger into a unified inbox, it facilitates chat assignment, routing, and collaboration features such as roles, private notes, mentions, and pre-written responses, along with tracking message delivery and read receipts. Teams are empowered to launch campaigns using sanctioned WhatsApp templates tailored to specific customer segments, create no-code chatbot workflows with scheduled follow-ups, and utilize an AI agent that can respond based on a knowledge base while seamlessly transitioning to human agents when necessary. Additionally, the platform includes commerce capabilities like product catalogs, order collection, and payment links directly within chats. ChatDesq also simplifies the onboarding process for the WhatsApp Cloud API, providing a REST API, webhooks, and integration possibilities through Zapier. Its user-friendly browser interface is further enhanced by dedicated apps for iOS and Android, allowing team members to engage in conversations from anywhere, ensuring that no message goes unattended. This comprehensive suite of tools makes ChatDesq an indispensable asset for businesses looking to enhance their communication strategies across multiple channels.
Description
WapiPulse serves as a comprehensive web-based CRM and messaging solution designed specifically for teams utilizing the WhatsApp Business Platform to handle customer interactions, marketing initiatives, and support services. It features a collaborative multi-agent inbox that allows for effective conversation management through assignment and team access controls, in addition to offering tools for developing automated chatbot workflows and launching personalized messaging campaigns. Organizations can seamlessly integrate their WhatsApp operations with platforms like Shopify and WooCommerce by utilizing documented integrations and webhooks. This platform is particularly beneficial for startups, e-commerce stores, and various entities looking to streamline their sales, customer engagement, and support communications within a unified system. Furthermore, WapiPulse enhances its functionality with API-oriented features, enabling businesses to connect their messaging workflows with other operational processes, thereby optimizing overall efficiency and responsiveness in customer relations.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Facebook Messenger
Yes
Instagram
Yes
Shopify
No
WhatsApp
Yes
WooCommerce
No
Integrations
Facebook Messenger
No
Instagram
No
Shopify
Yes
WhatsApp
No
WooCommerce
Yes
Pricing Details
A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Trial
No
Free Version
Yes
Pricing Details
₹999/month
The Starter plan is ₹1,499 per month. A Business Pro plan is listed at ₹3,999 per month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Apporio Infolabs Pvt Ltd
Founded
2014
Country
India
Website
chatdesq.com
Vendor Details
Company Name
J.V. Marketing Solution Private Limited
Founded
2024
Country
India
Website
wapipulse.com
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Alternatives
Alternatives
No Alternatives