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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ChatDesq serves as a messaging platform specifically designed for businesses utilizing WhatsApp to streamline customer interactions in support, marketing, and sales. By consolidating WhatsApp, Instagram, and Facebook Messenger into a unified inbox, it facilitates chat assignment, routing, and collaboration features such as roles, private notes, mentions, and pre-written responses, along with tracking message delivery and read receipts. Teams are empowered to launch campaigns using sanctioned WhatsApp templates tailored to specific customer segments, create no-code chatbot workflows with scheduled follow-ups, and utilize an AI agent that can respond based on a knowledge base while seamlessly transitioning to human agents when necessary. Additionally, the platform includes commerce capabilities like product catalogs, order collection, and payment links directly within chats. ChatDesq also simplifies the onboarding process for the WhatsApp Cloud API, providing a REST API, webhooks, and integration possibilities through Zapier. Its user-friendly browser interface is further enhanced by dedicated apps for iOS and Android, allowing team members to engage in conversations from anywhere, ensuring that no message goes unattended. This comprehensive suite of tools makes ChatDesq an indispensable asset for businesses looking to enhance their communication strategies across multiple channels.

Description

Oversee your products, their descriptions, and pricing efficiently. Establish your store's link, select your currency, and outline payment instructions along with delivery charges. Your customers are sure to appreciate the quick and enjoyable shopping experience you provide. Receive incoming orders directly on your personal WhatsApp or WhatsApp Business number for seamless transactions. Gone are the days of waiting in line; customers can easily place orders, make payments, and be on their way in no time. Encourage your current clients to explore your complete catalog and assist them in ordering through a straightforward e-store link without the need for a Payment Gateway. You have the flexibility to accept payments through various methods including cash at the counter, cash on delivery, payment links, PayPal, or QR codes, depending on what suits you best. It’s essential to include these payment instructions as you set up your onwhats.app store! From your dashboard, you can effortlessly manage your products, payment settings, pricing, and more, ensuring everything runs smoothly. This streamlined approach not only simplifies the ordering process but also enhances customer satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp Yes 
Facebook Messenger Yes 
Instagram Yes 
PayPal No 

Integrations

WhatsApp Yes 
Facebook Messenger No 
Instagram No 
PayPal Yes 

Pricing Details

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Trial No 
Free Version Yes 

Pricing Details

$1 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Apporio Infolabs Pvt Ltd

Founded

2014

Country

India

Website

chatdesq.com

Vendor Details

Company Name

OnWhatsApp

Website

get.onwhats.app/

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

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