Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ChatDash serves as a customizable client dashboard solution specifically crafted for agencies that provide AI agents and chatbot services, allowing them to package, manage, and present their offerings as refined products for their clients. The platform empowers agencies to develop dashboards with personalized branding, including their logos, domains, and themes, where clients can interact with their AI agents, examine interaction histories, and oversee knowledge bases. For agencies working with voice or chat agents, ChatDash offers real-time integration of analytics, call or message logs, and usage metrics. Additionally, it features a built-in billing system that can automate invoicing based on usage, such as charging clients for the duration of calls. With a developer-friendly API, teams are able to create or manage agents programmatically, retrieve conversation data, embed dashboards into specific workflows, and construct custom integrations tailored to their unique needs. This comprehensive approach ensures that agencies can streamline their operations while providing a seamless experience for their clients.
Description
Upon logging into the portal, you can view your data in a visual format that makes it easy to analyze. Regardless of size or age, all information is automatically organized to generate instant charts, reports, statistics, and evaluations. The platform leverages the latest technology, including SIP Trunks in the backend, alongside multiple systems to guarantee a seamless experience without call drops. Its impressive scalability allows for flexibility and offers substantial bandwidth to handle any unexpected surges in call volume. You can enjoy unlimited parallel calls with no channel restrictions, and every plan includes a comprehensive set of features. Our transparent pay-as-you-go billing model empowers you to select your usage and manage costs effectively. Take command of your company's telephony experience with the ability to record all inbound and outbound calls for compliance, auditing, training, or enhancing customer interactions. Call records are readily accessible at any time through the dashboard, while prompt alerts can be sent via SMS or email, or you can view notifications directly within the dashboard. Additionally, this user-friendly interface ensures that you can stay informed and responsive to your communication needs without any hassle.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Gmail
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Make
Yes
Stripe
Yes
Twilio
Yes
Zapier
Yes
Integrations
Gmail
No
Google Calendar
No
HubSpot CRM
No
Make
No
Stripe
No
Twilio
No
Zapier
No
Pricing Details
$200 per month
Free Trial
No
Free Version
No
Pricing Details
$12.55 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ChatDash
Country
United States
Website
chat-dash.com
Vendor Details
Company Name
Veloice
Founded
2016
Country
India
Website
veloice.com
Product Features
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No