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Description
ChatBook is an AI-powered conversational booking platform that transforms messaging apps into direct sales channels for accommodation providers. It enables businesses to manage bookings through WhatsApp, Instagram, and web chat with automated, real-time responses. The platform provides instant availability and pricing information, helping guests make quick decisions. ChatBook allows users to complete the entire booking process, including secure payments, directly within the chat. It eliminates the need for intermediaries like OTAs, allowing businesses to avoid commission fees and retain full revenue. The system integrates with tools such as Stripe, Google Calendar, and property management systems for smooth operations. It automates customer interactions, ensuring no inquiry goes unanswered, even outside business hours. ChatBook improves customer experience by offering fast, convenient, and frictionless booking journeys. It also enables businesses to retain customer data for future engagement and repeat bookings. The platform is easy to set up with no coding required and can be activated in minutes. By combining automation and direct communication, ChatBook helps businesses maximize bookings and profitability.
Description
Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking.
Key features include:
• Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations.
• Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered.
• Room Upgrades: Automatic processing of upgrade requests.
• Guest Inquiries: Automated handling of pre-arrival and in-stay questions.
• Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic.
• Staff forwarding: Forward more complex guest inquiries to staff.
• Amenities: See all amenities with visualization, general info and reservations.
• Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest.
• Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WhatsApp
Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
apaleo
Integrations
WhatsApp
Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
apaleo
Pricing Details
$39/month
Free Trial
Free Version
Pricing Details
€2.99 per room/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
UNOZERO
Founded
2025
Website
www.hotelchatbook.com/en
Vendor Details
Company Name
Viqal
Founded
2020
Country
Netherlands
Website
www.viqal.com
