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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Flexible payment collection tool. Automatically split partial or full payments according to due dates. Based on the cancellation policy of a booking or your refund policy, automatically charge/refund. You can create a Payment link in 1-click. Share it with your customers via email or SMS, Messenger chatbot, and other media. It is quick and easy for guests. It eliminates delays, costs, and non-payment risk of manual billing. Automated payment collection is based on cancellation policy. With our Chargeback Protection feature, you won't have to worry about customers who aren't paying their dues or dispute charges. Allow guests to add or modify payment methods and receive a prompt reminder. Visually identify the status of your reservation and export it to CSV files.

Description

HotelSmarters is an innovative middleware platform for the hospitality industry that aims to convert in-room televisions and guest mobile devices into interactive hubs for a personalized guest experience. This platform allows hotels to send welcome messages in multiple languages, promote additional services and upgrades such as spa treatments and dining options directly through the TV, and facilitates ecommerce transactions for guest purchases. It also integrates seamlessly with property management systems to showcase billing information and service statuses while offering features such as self check-in/out, mobile key access, and digital signage. By capturing valuable analytics on guest behavior, the system is designed to optimize hotel operations and enhance revenue. Furthermore, HotelSmarters combines elements of tailored guest engagement, flexible ordering of remote services, integrated payment solutions, and effective content delivery, all aimed at significantly improving guest satisfaction while driving profitability for the property. In this way, it not only enriches the guest experience but also streamlines hotel management processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

5stelle*
AbodeBooking
Adyen
Checkout.com
Diamond Mind Payment Processing
Guesty
Hostaway
Mews
Payfirma
Pin Payments
RoomRaccoon
RoomRanger Hotel Management System
Sage Payment Solutions
Smoobu
Storable Newbook
WePay
eZee Frontdesk
hoteliga
iATS Payments
ibelsa.rooms

Integrations

5stelle*
AbodeBooking
Adyen
Checkout.com
Diamond Mind Payment Processing
Guesty
Hostaway
Mews
Payfirma
Pin Payments
RoomRaccoon
RoomRanger Hotel Management System
Sage Payment Solutions
Smoobu
Storable Newbook
WePay
eZee Frontdesk
hoteliga
iATS Payments
ibelsa.rooms

Pricing Details

0.15% per transaction
Free Trial
Free Version

Pricing Details

$3.99 per room
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ChargeAutomation

Founded

2015

Country

Canada

Website

chargeautomation.com

Vendor Details

Company Name

HotelSmarters

Founded

2023

Country

United States

Website

hotelsmarters.com

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