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Description
Flexible payment collection tool. Automatically split partial or full payments according to due dates. Based on the cancellation policy of a booking or your refund policy, automatically charge/refund. You can create a Payment link in 1-click. Share it with your customers via email or SMS, Messenger chatbot, and other media. It is quick and easy for guests. It eliminates delays, costs, and non-payment risk of manual billing. Automated payment collection is based on cancellation policy. With our Chargeback Protection feature, you won't have to worry about customers who aren't paying their dues or dispute charges. Allow guests to add or modify payment methods and receive a prompt reminder. Visually identify the status of your reservation and export it to CSV files.
Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
API Access
Has API
API Access
Has API
Integrations
Beds24
Mews
Stripe
WinHMS Express
eZee Absolute
BlueSnap
Braintree
Checkout.com
LINE
PayPal
Integrations
Beds24
Mews
Stripe
WinHMS Express
eZee Absolute
BlueSnap
Braintree
Checkout.com
LINE
PayPal
Pricing Details
0.15% per transaction
Free Trial
Free Version
Pricing Details
$99/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ChargeAutomation
Founded
2015
Country
Canada
Website
chargeautomation.com
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
