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Average Ratings 2 Ratings

Total
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features
design
support

Description

Flexible payment collection tool. Automatically split partial or full payments according to due dates. Based on the cancellation policy of a booking or your refund policy, automatically charge/refund. You can create a Payment link in 1-click. Share it with your customers via email or SMS, Messenger chatbot, and other media. It is quick and easy for guests. It eliminates delays, costs, and non-payment risk of manual billing. Automated payment collection is based on cancellation policy. With our Chargeback Protection feature, you won't have to worry about customers who aren't paying their dues or dispute charges. Allow guests to add or modify payment methods and receive a prompt reminder. Visually identify the status of your reservation and export it to CSV files.

Description

Cloudbeds delivers a comprehensive hospitality software ecosystem built to power growth and efficiency for hotels, hostels, and short-term rentals. Its all-in-one platform unites property management, reservations, distribution, payments, and guest engagement in a single connected system. The integrated Signals AI engine turns billions of hospitality data points into actionable insights, helping operators forecast trends, optimize pricing, and make faster decisions. Through tools like digital check-in, guest communication, and revenue marketing, Cloudbeds enhances both guest satisfaction and profitability. The platform integrates with 350+ partner apps and 300+ distribution channels, offering unmatched flexibility for different property types and business models. Hoteliers benefit from reduced manual work, faster staff onboarding, and real-time operational visibility across properties. Cloudbeds also offers 24/7 multilingual support, onboarding assistance, and a robust training hub through Cloudbeds University. Designed to scale with ambition, it empowers hospitality professionals to operate smarter, grow faster, and deliver exceptional guest experiences.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

4SUITES No 
5stelle* Yes 
Adyen Yes 
Beds24 Yes 
Booking Automation Yes 
Booking.com No 
Capsule No 
Gmail No 
Google Docs No 
GuestCentrix Yes 
Heartland Payment Processing Yes 
Inn-Flow No 
LightCater No 
Lynx No 
Mews Yes 
Operto Teams No 
RentOS No 
Runnr.ai No 
TrustYou No 
VRWorks No 

Integrations

4SUITES Yes 
5stelle* No 
Adyen No 
Beds24 No 
Booking Automation No 
Booking.com Yes 
Capsule Yes 
Gmail Yes 
Google Docs Yes 
GuestCentrix No 
Heartland Payment Processing No 
Inn-Flow Yes 
LightCater Yes 
Lynx Yes 
Mews No 
Operto Teams Yes 
RentOS Yes 
Runnr.ai Yes 
TrustYou Yes 
VRWorks Yes 

Pricing Details

0.15% per transaction
Free Trial No 
Free Version Yes 

Pricing Details

Depends on location and property type
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChargeAutomation

Founded

2015

Country

Canada

Website

chargeautomation.com

Vendor Details

Company Name

Cloudbeds

Founded

2012

Country

United States

Website

www.cloudbeds.com

Product Features

Product Features

Channel Management

Campaign Management Yes 
Channel Analytics No 
Incentive Management No 
Inventory Control Yes 
Lead Management No 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch No 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

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