Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Discover valuable insights into your market while exploring the growth opportunities with both current and prospective partners, including resellers and distributors, through Aximpro’s ChannelShaper business intelligence software. Are you in search of a nimble, adaptable, and scalable software solution that can help you maneuver through the complexities of metadata in the channel landscape? Would you like to obtain impartial and objective evaluations to identify which partners present the greatest potential? Utilizing Aximpro’s ChannelShaper business intelligence software as your foundation, you will gain access to expert market insights and recommendations, along with a state-of-the-art, comprehensive, cost-effective, compatible, and transparent solution. The software delivers results by integrating various data technology applications, enabling you to cultivate your competitive advantage and lay the groundwork for your business expansion. Additionally, Aximpro’s ChannelShaper thoroughly examines your partner ecosystem to determine the extent to which your resellers are aligned with your competitors, offering further clarity on your strategic positioning. Ultimately, this tool empowers you to make informed decisions that drive your growth forward.
Description
Experience the next generation of business communication with Maqsam’s innovative solutions, where state-of-the-art intelligence merges with contact center advancements to revolutionize your customer experience interactions and propel your business growth. Enhance your global reach by utilizing local numbers in over 200 cities, ensuring you can engage with customers at any time, from anywhere. Unlock your business's full potential through our advanced analytics that deliver crucial insights for well-informed decision-making. Seamlessly integrate with top CRM and Helpdesk platforms to streamline your software ecosystem, facilitating efficient customer service and sales processes. Maqsam empowers support and sales teams to automate mundane tasks, boosting productivity and driving revenue across various communication channels, including voice calls and WhatsApp. Furthermore, we provide companies the tools to broaden their market reach, establishing a robust local presence through accessible local numbers in more than 200 cities, thereby enhancing their overall competitiveness in the market.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ChannelValue
Yes
Freshdesk
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Pipedrive
No
Pronnel
No
Salesforce
No
Salesloft
No
WhatsApp
No
Integrations
ChannelValue
No
Freshdesk
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Pipedrive
Yes
Pronnel
Yes
Salesforce
Yes
Salesloft
Yes
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$45 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aximpro
Founded
2008
Country
Germany
Website
www.aximpro.com/channelshaper/
Vendor Details
Company Name
Maqsam
Founded
2019
Country
Saudi Arabia
Website
maqsam.com
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No