Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gather insights, suggestions for new features, and reports on any issues from customers, users, or colleagues. Avoid the pitfall of investing resources into unnecessary features by ensuring you remain attuned to your users' needs. Focus on the features that generate the most interest and use this data to develop a strategic product roadmap, prioritizing elements that drive user engagement for informed decision-making. Craft compelling product announcements and disseminate them to your audience to keep them informed. Regularly update users on new developments, features, and enhancements to foster engagement and improve retention rates. Establish a feedback platform to systematically collect input from customers regarding their experiences, desired features, or reported bugs. Encourage active participation by allowing users to comment, vote, and react, thereby gathering detailed insights into their true preferences. Engage with users' comments to deepen your understanding of their specific needs, ultimately refining your product to better serve them. This continuous cycle of feedback and improvement is essential for creating a product that truly resonates with your audience.

Description

Pendo Feedback (formerly Receptive) Complete demand intelligence for the product. Create what your most valuable customers want most. At scale, capture and prioritize customer feature requests. Get clear information about the best places to optimize your product and user experience in each segment. To eliminate the guesswork from product planning and prioritization, quantify revenue opportunities. Identify common needs and gather feedback by feature, customer type, and user cohort. To facilitate consensus on priorities and better allocate developer and designer time, share reports. Align business priorities with demand and allocate resources to meet demand. Customers should know that their feedback was taken into consideration. Keep customers informed about the status of their requests, such as when they were delivered and whether any are still in progress.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Agentforce 360 for Nonprofits
Asana
Convert Experiences
GitHub
Intercom
Jira
Trello
Zapier
Zendesk

Integrations

Slack
Agentforce 360 for Nonprofits
Asana
Convert Experiences
GitHub
Intercom
Jira
Trello
Zapier
Zendesk

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Changelogfy

Founded

2018

Country

Brazil

Website

changelogfy.com

Vendor Details

Company Name

Pendo

Founded

2013

Country

United States

Website

www.pendo.io/product/feedback/

Product Features

Product Features

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Alternatives

Alternatives

ProdPad Reviews

ProdPad

CreateSHIFT