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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gather insights, suggestions for new features, and reports on any issues from customers, users, or colleagues. Avoid the pitfall of investing resources into unnecessary features by ensuring you remain attuned to your users' needs. Focus on the features that generate the most interest and use this data to develop a strategic product roadmap, prioritizing elements that drive user engagement for informed decision-making. Craft compelling product announcements and disseminate them to your audience to keep them informed. Regularly update users on new developments, features, and enhancements to foster engagement and improve retention rates. Establish a feedback platform to systematically collect input from customers regarding their experiences, desired features, or reported bugs. Encourage active participation by allowing users to comment, vote, and react, thereby gathering detailed insights into their true preferences. Engage with users' comments to deepen your understanding of their specific needs, ultimately refining your product to better serve them. This continuous cycle of feedback and improvement is essential for creating a product that truly resonates with your audience.

Description

KoalaFeedback is a comprehensive, free platform that streamlines the process of gathering and managing user feedback for B2B businesses. The platform offers a centralized portal where businesses can collect ideas from users, prioritize product features, and maintain transparent communication with customers. Users can vote on and comment about their top feedback, making it easier to understand customer needs and preferences. The platform organizes feedback into categorized boards by product area or feature set, enabling businesses to identify recurring themes and prioritize improvements accordingly. With customizable public roadmaps, KoalaFeedback helps build trust with users by clearly showing what’s planned, what’s in progress, and what’s completed. Additionally, KoalaFeedback allows businesses to personalize the portal by customizing domains, logos, and colors, ensuring a consistent brand experience. This free tool empowers teams to collaborate effectively, manage feedback more efficiently, and deliver better products that users truly value.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Asana
GitHub
Intercom
Jira
Slack
Trello
Zapier
Zendesk

Integrations

Asana
GitHub
Intercom
Jira
Slack
Trello
Zapier
Zendesk

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Changelogfy

Founded

2018

Country

Brazil

Website

changelogfy.com

Vendor Details

Company Name

KoalaFeedback

Founded

2025

Country

Netherlands

Website

koalafeedback.com

Product Features

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Alternatives

Alternatives