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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Uncover, design, and implement all your requirements for a captivating employee experience. Communicate effectively through email, Slack, MS Teams, and SMS. Automate the delivery of onboarding processes, new manager training, parental leave, and other significant milestones. Mimic your individual writing style and quickly create striking branded visuals. From messaging to educational resources, connect and inform your workforce with content that strikes a chord. Produce compelling on-brand visuals to boost employee involvement. Customize and initiate comprehensive campaigns in a matter of minutes rather than weeks. Identify the most effective communication channels for your audience. Simplify the onboarding process with tailored and automated employee communications. Recognize and appreciate your team members meaningfully, celebrating their successes promptly. Improve coaching outcomes with timely, regular, and data-driven managerial prompts. As a leader in human resources, learn how to conserve time and enhance oversight across all your people programs through a unified system that streamlines processes and fosters employee engagement. This approach not only boosts productivity but also cultivates a more connected and motivated workforce.

Description

SmartCOMM customer communications management solution (CCM) allows enterprises to deliver interactive, personalized communications to customers via their preferred channels and at a large scale. SmartCOMM is a business-oriented solution that simplifies and standardizes work processes, leading to increased efficiency and better ROI. SmartCOMM is a central management tool for enterprise organizations to manage critical customer and business communications. This CCM solution offers many benefits. You can easily add new communication channels to your organization and seamlessly manage conversations across them. This will help you future-proof your company. Engage customers with personalized, brand-consistent communications that are relevant, relevant, and offer meaningful value. Reach customers through their preferred channels with omnichannel communications that optimize their experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

15Five Yes 
AlexisHR Yes 
BambooHR Yes 
ChartHop Yes 
Cornerstone HR Yes 
Dayforce Yes 
Gmail Yes 
HiBob Yes 
Incept No 
Infor CRM Yes 
Justworks Yes 
Microsoft Teams Yes 
Oracle Cloud Infrastructure Yes 
Paylocity Yes 
Rippling Yes 
Sage 100 Yes 
Slack Yes 
Square Payroll Yes 

Integrations

15Five No 
AlexisHR No 
BambooHR No 
ChartHop No 
Cornerstone HR No 
Dayforce No 
Gmail No 
HiBob No 
Incept Yes 
Infor CRM No 
Justworks No 
Microsoft Teams No 
Oracle Cloud Infrastructure No 
Paylocity No 
Rippling No 
Sage 100 No 
Slack No 
Square Payroll No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ChangeEngine

Country

United States

Website

www.changeengine.com

Vendor Details

Company Name

Smart Communications

Founded

2004

Country

United States

Website

www.smartcommunications.com

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging No 
Content Management Yes 
Email Distribution No 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Alternatives

Alternatives

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