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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Chakra Sales CRM is a sales-oriented software tailored for small businesses to organize and streamline their sales process. Easy to set up and use, user-friendly interface to operate, workflow automation to increase efficiency and speed, and no-code configurations to customize in a self-service manner, Chakra offers ease of use, flexibility, and effective workflow automation to boost speed and productivity. Teams can instantly start by plugging in the lead generation sources, connecting their email and calling apps, creating a custom sales pipeline, and setting up reminders and automated tasks. Advanced setups like API or webhook integrations, WhatsApp Connect, calendar sync, Lead nurturing workflows, and automated assignment of leads can be easily configured by teams. With customization in layout, user access, custom reports, and notifications, Chakra gives great flexibility to teams to build a solution to suit their needs. Trusted by over 8000+ users and over 150 organizations across industries, Chakra Sales CRM helps boost revenue by managing sales, marketing, and support operations.

Description

Fastcall is a cloud-based communication platform tailored for teams utilizing Salesforce, seamlessly integrating both inbound and outbound calling within the Salesforce environment. This application empowers sales and customer service professionals to make and receive calls, utilize click-to-call features, and link call activities directly to Salesforce records. Among its various functionalities are call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and automated logging of activities; the availability of these features is contingent on the chosen plan and configuration. Additionally, Fastcall facilitates business texting and messaging, incorporating functionalities for WhatsApp as well. Administrators have the ability to set up users, phone numbers, and call flows directly within Salesforce, while agents can engage with the platform through both desktop and mobile Salesforce interfaces. This solution is ideally suited for organizations aiming to integrate telephony and contact center capabilities with their Salesforce CRM, making it an excellent choice for sales teams, service departments, and contact center operations alike, ensuring a cohesive communication experience across the board.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Twilio Yes 
WhatsApp Yes 
Exotel Yes 
Facebook Yes 
Gmail Yes 
Google Yes 
Instagram Yes 
Kaleyra Yes 
Knowlarity Yes 
Salesforce No 
Slack No 

Integrations

Twilio Yes 
WhatsApp Yes 
Exotel No 
Facebook No 
Gmail No 
Google No 
Instagram No 
Kaleyra No 
Knowlarity No 
Salesforce Yes 
Slack Yes 

Pricing Details

$99/All Users/month
Unlimited Users
All Features
Leads, Deals, Contacts, Companies
Multiple Process & Pipeline
AI Settings: Call Transcript, Chatbot
Mobile App (iOS, Android)
Email, Chat, WhatsApp, Telephony Integrated
Social Media Leads Integration
Automations: Assignment, Workflows
Pipeline Management: Multiple Processes & Pipelines
Reporting: Custom Dashboards
Free Trial Yes 
Free Version No 

Pricing Details

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ChakraHQ

Founded

2019

Country

India

Website

chakrahq.com

Vendor Details

Company Name

Fastcall

Founded

2007

Country

United States

Website

fastcall.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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