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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams. It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents. Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities. Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks. The platform also features API Integration Partner and Agency Partner programs to enhance usability. Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.

Description

WaFlow serves as a comprehensive platform for business administration and customer interaction, seamlessly integrating communication through WhatsApp and Instagram with robust retail management features. It offers a centralized inbox that facilitates the organization of customer dialogues, contact management, broadcasts, product catalogs, and overall customer interactions. For retail enterprises, WaFlow encompasses a wide array of functionalities, including management of products and inventory, handling of suppliers and purchase orders, processing of goods receipts, tracking and transferring stock, conducting stock counts, point-of-sale systems, billing, cash management sessions, processing returns, fostering customer loyalty, and generating business reports. Additionally, WaFlow enhances customer engagement through tools for segmentation, broadcasting messages, managing roles and permissions, providing analytics, tagging customers, automating agent assignments, enabling WhatsApp commerce, and supporting integrations via REST APIs and webhooks. Ultimately, it empowers businesses to oversee sales, inventory, retail processes, customer support, and communication, all from a single, cohesive platform, streamlining operations for greater efficiency and effectiveness.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Facebook Yes 
Google Ads Yes 
Instagram No 
Shopify Yes 
TikTok Yes 
WooCommerce Yes 

Integrations

WhatsApp Yes 
Facebook No 
Google Ads No 
Instagram Yes 
Shopify No 
TikTok No 
WooCommerce No 

Pricing Details

$12.49/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$8/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ChakraHQ

Founded

2019

Country

India

Website

chakrahq.com

Vendor Details

Company Name

WaFlow.io

Founded

2025

Country

India

Website

waflow.io

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

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