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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams. It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents. Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities. Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks. The platform also features API Integration Partner and Agency Partner programs to enhance usability. Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.

Description

RichAutomate is an online platform designed specifically for businesses utilizing WhatsApp to enhance their customer engagement, marketing efforts, sales processes, and support services. It features a collaborative inbox for teams, the ability to send campaign messages using pre-approved templates, contact labeling, and detailed reports on message delivery and read statuses. Additionally, it offers automated responses through keyword recognition, a visual flow builder for creating automated dialogues, and in-chat forms to streamline interactions. Optional AI capabilities enable the system to respond based on a database of business knowledge and transfer conversations to human representatives when necessary. RichAutomate integrates seamlessly with the Meta WhatsApp Cloud API and provides developer API endpoints, webhooks, and documentation for connections with platforms like Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams can select between monthly subscription plans or billing based on their usage, and a 14-day trial period is offered for new users. The platform is particularly beneficial for direct-to-consumer (D2C) brands, e-commerce businesses, agencies, and organizations in sectors such as education, healthcare, and finance, all of which rely on effective management of customer interactions via WhatsApp. Ultimately, RichAutomate aims to simplify and enhance the way businesses communicate with their customers through this popular messaging service.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Claude No 
Facebook Yes 
Gemini No 
Google Ads Yes 
Google Sheets No 
OpenAI No 
OpenRouter No 
Razorpay No 
Sarvam AI No 
TikTok Yes 
Zoho CRM No 

Integrations

Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Claude Yes 
Facebook No 
Gemini Yes 
Google Ads No 
Google Sheets Yes 
OpenAI Yes 
OpenRouter Yes 
Razorpay Yes 
Sarvam AI Yes 
TikTok No 
Zoho CRM Yes 

Pricing Details

$12.49/month
Free Trial Yes 
Free Version Yes 

Pricing Details

₹499/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ChakraHQ

Founded

2019

Country

India

Website

chakrahq.com

Vendor Details

Company Name

Groovy Web LLP & RichPOS Software

Founded

2024

Country

India

Website

richautomate.in

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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