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Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
Description
Ohanvi serves as a WhatsApp Business API platform tailored for various Indian enterprises, such as D2C brands, Shopify stores, medical clinics, real estate agencies, educational institutions, and local service providers. This innovative platform integrates broadcast campaigns, chatbot workflows, automated customer journeys, and a collaborative team inbox within a single cloud-based workspace. Teams can effectively manage dialogues among agents while utilizing campaign analytics to track message delivery, read rates, and responses. Additionally, Shopify workflows facilitate seamless handling of orders, shipping updates, cash-on-delivery confirmations, and cart recovery notifications triggered by specific store activities. Beyond these features, Ohanvi encompasses CRM functionalities, task management capabilities, social media publishing across linked platforms, and email marketing tools. This product is designed for businesses aiming to streamline customer outreach, support, and follow-up processes within a unified messaging-centric system; users can access a range of features across various plans, including a flexible pay-as-you-go option that eliminates the need for a monthly subscription. Overall, Ohanvi positions itself as a comprehensive solution for modern communication challenges faced by diverse sectors in the Indian market.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Shopify
Yes
Google Ads
Yes
Google Workspace
No
LinkedIn
No
TikTok
Yes
WhatsApp
Yes
WooCommerce
Yes
X (Twitter)
No
Integrations
Facebook
Yes
Shopify
Yes
Google Ads
No
Google Workspace
Yes
LinkedIn
Yes
TikTok
No
WhatsApp
No
WooCommerce
No
X (Twitter)
Yes
Pricing Details
$12.49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
₹599/month
Starter is ₹599/month for one seat and includes 1,000 automated messages and 100 WhatsApp messages each month. Pay as you go has no monthly fee, includes one seat, and requires a prepaid top-up of at least ₹500; usage-based charges apply. Message rates vary by destination and type. Prices exclude GST. Six-month and annual prepayment offers add extra time.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Vendor Details
Company Name
Ohanvi IT Solutions
Founded
2025
Country
India
Website
ohanvi.com
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No