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ease
features
design
support

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Description

Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams. It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents. Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities. Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks. The platform also features API Integration Partner and Agency Partner programs to enhance usability. Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.

Description

KroLead is a customer relationship management (CRM) application designed for small businesses and sales teams utilizing Android devices to effectively handle leads via phone calls, WhatsApp, and consistent follow-ups. The platform enables users to arrange contacts within customizable stages of a pipeline, maintain notes and conversation histories, designate lead owners, and plan calls along with subsequent actions using a 30-day agenda complemented by overdue alerts. An optional feature called Call Pilot enhances user experience by providing caller and lead context prior to a conversation, allowing for a quick logging of call outcomes with a single tap. Moreover, the application facilitates WhatsApp message templates, product catalogs linked to specific leads, as well as the ability to import and export data in CSV format, all while supporting collaborative workflows for both owners and team members. Users can access core lead information offline, which will automatically sync once the device regains connectivity. Additionally, on compatible Android devices, it allows users to link existing call recordings to lead entries and back them up to Google Drive. Security is prioritized with encrypted local storage and options for biometric locking, ensuring that sensitive information remains protected. New users are offered a complimentary one-month trial of the app, while ongoing access is available at a cost per user seat. This makes KroLead a comprehensive tool for managing customer relationships and streamlining sales processes effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Google Ads Yes 
Google Drive No 
Shopify Yes 
TikTok Yes 
WhatsApp Yes 
WooCommerce Yes 

Integrations

Facebook No 
Google Ads No 
Google Drive Yes 
Shopify No 
TikTok No 
WhatsApp No 
WooCommerce No 

Pricing Details

$12.49/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$8/user/month
New users can try KroLead free for one month. After the trial, access is sold per seat at $8 per 30 days outside India or ₹239 per 30 days in India. Annual plans are $72 per seat outside India and ₹2,868 per seat in India. Taxes and final subscription terms are confirmed in the app; AI credit packs are separate.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChakraHQ

Founded

2019

Country

India

Website

chakrahq.com

Vendor Details

Company Name

KroLead

Country

India

Website

www.krolead.com

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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