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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams. It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents. Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities. Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks. The platform also features API Integration Partner and Agency Partner programs to enhance usability. Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.

Description

Getikk serves as an all-inclusive platform for the WhatsApp Business API, enabling companies to engage with their customers via WhatsApp seamlessly. It provides a suite of features including bulk messaging, automated chatbots, click-to-WhatsApp campaigns, and tools for customer support, along with valuable analytics, catalogs, forms, and payment integration options. By utilizing a centralized dashboard, businesses can automate their conversations, oversee customer interactions, generate leads, and enhance their response times effectively. This platform not only streamlines communication but also elevates customer experiences and boosts sales through one of the most widely used messaging apps worldwide. Getikk is adaptable for enterprises of various sizes, making customer engagement easier while fostering growth and improving operational efficiency. Ultimately, it empowers businesses to leverage WhatsApp's popularity to create meaningful connections with their audience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Facebook Yes 
Google Ads Yes 
Shopify Yes 
TikTok Yes 
WooCommerce Yes 

Integrations

WhatsApp Yes 
Facebook No 
Google Ads No 
Shopify No 
TikTok No 
WooCommerce No 

Pricing Details

$12.49/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$0
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChakraHQ

Founded

2019

Country

India

Website

chakrahq.com

Vendor Details

Company Name

Cixcent Technologies

Founded

2020

Country

India

Website

www.getikk.com

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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