Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams. It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents. Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities. Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration. Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks. The platform also features API Integration Partner and Agency Partner programs to enhance usability. Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.

Description

Configure your chatbot to interact seamlessly with users, mimicking the behavior of a human agent. Develop, evaluate, and deploy your no-code chatbot solution while establishing a benchmark for exceptional customer support, engagement, and interaction. Utilize the Gallabox tool to create sophisticated customer segments by tagging and labeling contacts, allowing for the dissemination of tailored services and products. Foster collaboration among team members by assigning tasks, using @mentions, and labeling contacts for better organization. Agents can take charge of customer interactions and access their history to enhance relationship-building efforts. With effortless integration into your current CRM systems, eCommerce platforms, and relationships with payment and logistics partners, Gallabox is dedicated to guiding your business's customer service journey across all critical touchpoints. Provide your customers with constant support through a 24/7 chatbot that efficiently addresses repetitive inquiries, freeing your support team to concentrate on more complex conversations. Instead of having users sift through your website for answers, elevate real-time engagement by empowering your bot to respond to commonly asked questions, ensuring a smoother and more efficient customer experience. Additionally, this approach not only improves response times but also enhances overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp
Airtable
Bigin by Zoho CRM
Bikayi
Cashfree Payments
Corefactors AI CRM
Facebook
Facebook Ads
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Kylas
Meta Ads
OpenCart
Razorpay
Shiprocket
StoreHippo
WooCommerce
Zoho CRM
monday work management

Integrations

WhatsApp
Airtable
Bigin by Zoho CRM
Bikayi
Cashfree Payments
Corefactors AI CRM
Facebook
Facebook Ads
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Kylas
Meta Ads
OpenCart
Razorpay
Shiprocket
StoreHippo
WooCommerce
Zoho CRM
monday work management

Pricing Details

$12.49/month
Free Trial
Free Version

Pricing Details

$40 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ChakraHQ

Founded

2019

Country

India

Website

chakrahq.com

Vendor Details

Company Name

Gallabox

Country

India

Website

gallabox.com

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Alternatives

Alternatives