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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams. It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents. Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities. Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks. The platform also features API Integration Partner and Agency Partner programs to enhance usability. Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.

Description

Extremis serves as a collaborative inbox designed to manage customer interactions via platforms such as WhatsApp, Instagram, Facebook Messenger, and Gmail. By integrating WhatsApp Business through Meta’s Cloud API, it consolidates incoming messages into a cohesive workspace where teams can designate message owners, distribute chats using strategies like round-robin, weighted allocation, or workload balancing, and effectively manage communications through features like status controls, snoozing, internal notes, mentions, quick replies, and labeling. The platform also enables detailed contact records that include custom fields, merging capabilities, and CSV export options, along with WooCommerce order details linked to conversations. Teams have the capability to utilize WhatsApp templates for messaging and schedule campaigns, while also analyzing data on response times, agent performance, and attendance through comprehensive reports. Furthermore, an AI Agent is available to recommend responses or autonomously reply to messages, with the option to transition to a human representative as needed. Additionally, teams can integrate their own API keys from various providers including OpenAI, Anthropic, Google, OpenRouter, or Groq, enhancing the functionality and adaptability of the platform. This flexibility allows for a more tailored approach to customer service, ensuring that teams can meet their unique operational requirements effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
WooCommerce Yes 
Anthropic No 
Facebook Yes 
Facebook Messenger No 
Gmail No 
Google Ads Yes 
Groq No 
Instagram No 
OpenAI No 
OpenRouter No 
Shopify Yes 
TikTok Yes 

Integrations

WhatsApp Yes 
WooCommerce Yes 
Anthropic Yes 
Facebook No 
Facebook Messenger Yes 
Gmail Yes 
Google Ads No 
Groq Yes 
Instagram Yes 
OpenAI Yes 
OpenRouter Yes 
Shopify No 
TikTok No 

Pricing Details

$12.49/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$49/workspace/month
$49 per workspace per month. Includes a 7-day free trial. Meta WhatsApp fees are passed through without markup; AI Agent usage uses your own provider API key and has no per-answer fee.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ChakraHQ

Founded

2019

Country

India

Website

chakrahq.com

Vendor Details

Company Name

Software Company

Founded

2026

Country

Pakistan

Website

extremis.online/

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

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