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Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
Description
ChatPlace is an AI-driven social media growth and automation platform built to help creators, influencers, marketers, and businesses increase engagement, automate conversations, and grow audiences across Instagram, TikTok, and Telegram. The platform offers AI agents and chatbot automation tools that can reply to direct messages, comments, tags, and customer inquiries using contextual conversations that simulate natural human interaction. ChatPlace helps users turn social media engagement into measurable growth through features such as follower verification systems, referral programs, gamification campaigns, loyalty rewards, and audience participation tools. Businesses can create automated sales funnels, broadcast personalized messages, segment audiences, collect leads, and manage customer interactions through integrated CRM and data management features. The platform also tracks customer behavior, saves lead information, identifies missed questions, and alerts users when manual intervention is needed within ongoing conversations. ChatPlace allows users to build and deploy chatbot automations directly from their mobile phones without coding knowledge, visual builders, or complex setup processes. Task-specific templates developed with marketers help users launch social media campaigns, engagement workflows, and sales automations faster. Additional integrations with Google Sheets, payment systems, and external services allow businesses to connect social media engagement directly to broader sales and marketing workflows. By combining AI-powered communication, audience growth automation, gamification systems, and CRM capabilities, ChatPlace helps businesses and creators improve engagement, drive sales, and scale their social media presence more effectively.
API Access
Has API
Yes
API Access
Has API
No
Integrations
TikTok
Yes
Facebook
Yes
Google Ads
Yes
Instagram
No
Shopify
Yes
Telegram
No
WhatsApp
Yes
WooCommerce
Yes
Integrations
TikTok
Yes
Facebook
No
Google Ads
No
Instagram
Yes
Shopify
No
Telegram
Yes
WhatsApp
No
WooCommerce
No
Pricing Details
$12.49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$16/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Vendor Details
Company Name
ChatPlace
Country
United States
Website
chatplace.io
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes
Product Features
Social Media Marketing
Analytics
Yes
Automated Publishing
No
Contact Management
No
Content Management
Yes
Conversion Tracking
No
Customer Targeting
No
Keyword Filtering
No
Multi-Account Management
Yes
Post Scheduling
No
