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support

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Description

Certero Enterprise ITAM is the fastest, most efficient and resource-efficient way to find, inventory, and manage your IT assets. It can be used on any device, mobile, desktop, datacenter, or cloud. It is easier to set up and configure, which allows you to deliver more value to your organization faster. It is easier to use, which means that your total cost of ownership will be lower. It's also more efficient at capturing and analysing inventory data across all hardware and software. This allows you to take advantage of the Certero Enterprise ITAM insights. You can collect inventory data from all platforms, including Windows desktops and servers, Linux and Unix, on premises and in the cloud, and Android and iOS mobile devices. You can also find and inventory assets such as printers, routers and infrastructure. Includes Software Distribution, Patching and Reporting. Can be integrated with any Service Desk CMDB. Certero is fully ISO27001 Certified for Information Management Security Peace of Mind.

Description

Transform your Digital Workplace management with the Juriba Platform, a revolutionary Digital Platform Conductor (DPC) designed exclusively for the dynamic needs of enterprise-level Digital Workplace leaders. Embrace a comprehensive range of capabilities, from end-to-end Digital Workplace management to application testing and packaging, as well as driving complex IT transformations and Evergreen IT management initiatives. Integrating seamlessly with leading Hybrid Digital Infrastructure Management tools like Microsoft Endpoint Manager, Microsoft Intune, ServiceNow, NexThink, and Workspace ONE, the Juriba Platform ensures seamless data synchronization across your entire Digital Workplace, granting you unparalleled visibility and control. By harnessing intelligent workplace automation and orchestration, mundane tasks are automated, freeing up valuable time and reducing the risk of human error. Unlock the true potential of your IT environment with user-friendly dashboards and reports that offer in-depth insights, empowering you to make data-driven decisions that optimize infrastructure investments and drive business growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ServiceNow Yes 
Certero for Cloud Yes 
Certero for Enterprise SAM Yes 
Certero for Mobile Yes 
Microsoft 365 No 
Microsoft Intune No 
Nexthink No 

Integrations

ServiceNow Yes 
Certero for Cloud No 
Certero for Enterprise SAM No 
Certero for Mobile No 
Microsoft 365 Yes 
Microsoft Intune Yes 
Nexthink Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Certero

Founded

2006

Country

United Kingdom

Website

www.certero.com/products/certero-for-enterprise-itam/

Vendor Details

Company Name

Juriba

Founded

2008

Country

United Kingdom

Website

www.juriba.com

Product Features

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management No 
Supplier Management No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop Yes 
Drill Down Yes 
Email Reports No 
Financial Reports Yes 
Forecasting No 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports No 

Product Features

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics No 
Software Development No 
Source Control No 
Testing Management No 
Version Control No 
Web App Development No 

Application Lifecycle Management

Administrator Level Control No 
Defect Tracking No 
Iteration Planning No 
Project Management No 
Release Management No 
Requirements Review No 
Task Management No 
Test Case Tracking No 
User Level Management No 
Version Control No 

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

Digital Workplace

Activity / News Feed No 
Calendar Management No 
Chat / Messaging No 
Content Management No 
Document Management No 
Employee Directory No 
File Sharing No 
Knowledge Management No 
Surveys & Feedback No 
Task Management No 

Enterprise Architecture

Application Portfolio Management No 
Architecture Governance No 
Capability Mapping No 
Diagramming No 
Idea Management No 
Modeling & Simulation No 
Project Management No 
Risk Assessment No 
Transformation Roadmapping No 
Version Control No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

IT Project Management

Bug Tracking No 
Issue Management No 
Milestone Tracking No 
Percent-Complete Tracking No 
Portfolio Management No 
Prioritization No 
Product Roadmapping No 
Requirements Management No 
Resource Management No 
Status Tracking No 
Supports Agile No 
Supports Scrum No 
Task Management No 
Testing / QA Management No 
Time & Expense Tracking No 

IWMS

Asset Management No 
Lease Management No 
Maintenance Management No 
Project Management No 
Room Scheduling No 
Space Planning No 
Sustainability Management No 

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management No 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

Patch Management

Alerts/Notifications No 
Automatic Approval No 
Automatic Patch Deployment No 
Automatic Scans No 
Compliance Management No 
Custom Patches No 
Dashboard No 
Network Wide Management No 
Patch Prioritization No 
Patch Testing No 
Remote Access/Control No 
Vulnerability Scanning No 

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

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