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Description
Cerb serves as a comprehensive hub for all your team's contact center information. You can generate records to monitor various aspects that matter to you, such as survey feedback, form submissions, customer satisfaction ratings, orders, suppliers, assets, products, deals, client reviews, courses, students, licenses, and more. Enhance your tracking by adding fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice options, picklists, record links, URLs, or open text entries. If those options still fall short, there's the flexibility to create your own custom field types. Dive into a rich interconnection of data through powerful search queries. For instance, if you need to find a list of resolved email exchanges with customer support from the last year that started on a weekday but occurred outside regular business hours, involved healthcare clients in Europe with more than 100 employees, lacked an active service-level agreement, included at least one female executive, took over a week for a response, and did not contain any PDF attachments larger than 1MB, Cerb can fulfill that request effortlessly. With such robust capabilities, you can ensure that no detail goes overlooked in your data management efforts.
Description
DocBoss is a cloud-based platform tailored to meet the documentation needs of suppliers working with engineering companies. It streamlines the entire process, from establishing the initial list of vendor documents to formatting submissions and assembling databooks, relieving users of tasks they would prefer to avoid.
Subscriptions come with various features, such as:
• Automatic population of customer templates, including cover pages, transmittal sheets, and document indexes.
• The ability to create final databooks with just a few clicks.
• Due date tracking, complemented by automated reminder emails to team members.
• Automatic updates to the document list in response to changes in equipment orders.
• Access to a detailed, automated history of all documents and submissions.
• The capability to effortlessly share large files with both customers and suppliers.
• Options to annotate documents and export feedback efficiently.
With these functionalities, DocBoss enhances productivity and simplifies the documentation process for all involved parties.
API Access
Has API
API Access
Has API
Integrations
Slaask
Wufoo
Zapier
Pricing Details
$30 per seat per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Webgroup Media
Country
United States
Website
cerb.ai/
Vendor Details
Company Name
DocBoss
Founded
2010
Country
Canada
Website
www.docboss.com
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Product Features
Document Control
Archiving & Retention
Automated Routing
Change Management
Compliance Management
Electronic Signature
Escalation Management
Periodic Review
Version Control