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ease
features
design
support

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Description

The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.

Description

This module includes vital elements tailored specifically for tour operators and travel agencies, setting itself apart from other systems by providing a comprehensive suite of sub-modules all contained within a single framework. While each sub-system can function independently as a standalone solution, experts at Softex have determined that it is significantly more advantageous for businesses in the travel sector to utilize all components together within the Basic Foundation Module. This integration positions the module as one of the most effective, cohesive, and cost-efficient solutions available. The system encompasses detailed hotel definitions, inclusive of essential contact information and product descriptions in multiple languages, as well as specifications for room types, meal plans, occupancy rates, seasonal variations, hotel classifications, and amenities. It also outlines cancellation and children’s policies, special event details, and more, ensuring comprehensive management of contract specifics along with privileged contract oversight and revision capabilities. Additionally, it supports the creation of diverse markup strategies and provides agent tariff templates along with detailed reporting functionalities. By consolidating these features, the module not only enhances operational efficiency but also streamlines the overall management process for travel-related businesses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
Amazon Web Services (AWS)
Authorize.Net
Constant Contact
Converge
HubSpot CRM
HubSpot Customer Platform
Jitterbit
Microsoft Dynamics 365
Okta
Oracle PeopleSoft
PayPal
QuickBooks Online
Sabre Airport Management
Sage 50
Salesforce
SendGrid
Twilio
Worldpay

Integrations

ActiveCampaign
Amazon Web Services (AWS)
Authorize.Net
Constant Contact
Converge
HubSpot CRM
HubSpot Customer Platform
Jitterbit
Microsoft Dynamics 365
Okta
Oracle PeopleSoft
PayPal
QuickBooks Online
Sabre Airport Management
Sage 50
Salesforce
SendGrid
Twilio
Worldpay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$5000 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Centaur Systems

Founded

2000

Country

United States

Website

www.centaursystemsinc.com

Vendor Details

Company Name

Softex Software House

Founded

2004

Country

Egypt

Website

www.softexsw.com/en/travel-control-online/how-it-works.php

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Alternatives

Alternatives

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TourCAT

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