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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.

Description

Tourflows serves as a specialized scheduling tool tailored specifically for sightseeing and tour operators, uniquely integrating the scheduling of drivers, tour guides, and sales representatives in one cohesive system. It features essential components such as built-in compliance with Hours-of-Service regulations, AI-driven schedule generation, and accommodates both hop-on-hop-off and fixed-departure services across various locations. With a foundation rooted in the practical experiences of a tour operator who has spent two decades managing sightseeing ventures on four continents, Tourflows evolved from a well-tested Excel/VBA scheduling method into a sophisticated cloud-based platform. The phrase *"Built by an operator, for operators"* encapsulates not just a slogan but the very essence of its creation, emphasizing a deep understanding of the industry's needs. Additionally, this platform aims to enhance operational efficiency and streamline processes for its users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
ActiveCampaign Yes 
FareHarbor No 
Google Cloud Platform Yes 
Gusto No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mailchimp Yes 
OCTO No 
Okta Yes 
PayTrace Yes 
Paychex Flex No 
QuickBooks Online Yes 
Rezdy No 
Sage 50 Yes 
Salesforce Yes 
SendGrid Yes 
Twilio Yes 
Worldpay Yes 
Zapier Yes 

Integrations

Active Directory No 
ActiveCampaign No 
FareHarbor Yes 
Google Cloud Platform No 
Gusto Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Mailchimp No 
OCTO Yes 
Okta No 
PayTrace No 
Paychex Flex Yes 
QuickBooks Online No 
Rezdy Yes 
Sage 50 No 
Salesforce No 
SendGrid No 
Twilio No 
Worldpay No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$349/month
Perfect for single-city operations getting started with automated scheduling.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Centaur Systems

Founded

2000

Country

United States

Website

www.centaursystemsinc.com

Vendor Details

Company Name

Tourflows

Founded

2026

Country

United States

Website

tourflows.com

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management No 
Employee Database Yes 
Group Scheduling Yes 
Messaging No 
Mobile Access No 
Payroll Management No 
Reporting/Analytics No 
Resource Management Yes 
Schedule Distribution Yes 
Scheduling Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking Yes 

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours Yes 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Alternatives

Alternatives

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