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Description
Cenium provides hoteliers with a unified platform to oversee the complete guest experience, enhancing guest satisfaction while boosting hospitality revenue. The comprehensive hospitality solutions offered by Cenium Core include Property Management System (PMS), Sales & Catering, Activities & Spa, as well as Tickets & Rentals, covering all essentials required for a multifaceted hospitality enterprise to manage and monetize every available asset on-site. Regardless of whether you utilize the full suite of Cenium Core offerings or just specific components like PMS or Sales & Catering, you gain the advantage of a modern, integrated platform that can operate in the cloud or on-premises. By utilizing shared resources along with a cohesive user interface, revenue generation becomes more efficient as you can market any product or package throughout the guest experience. Moreover, seamless integration with various third-party solutions allows for complete flexibility and control over your operations, ultimately leading to improved service delivery and guest engagement. This adaptability ensures that hoteliers can tailor their offerings to meet the diverse needs of their clientele, enhancing both operational efficiency and guest satisfaction.
Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
API Access
Has API
API Access
Has API
Integrations
Ariane Systems
Beds24
Cashfree Payments
Cendyn Loyalty
Cendyn Revintel
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Integrations
Ariane Systems
Beds24
Cashfree Payments
Cendyn Loyalty
Cendyn Revintel
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cenium
Founded
2002
Country
United States
Website
www.cenium.com
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
