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Description
Cenium provides hoteliers with a unified platform to oversee the complete guest experience, enhancing guest satisfaction while boosting hospitality revenue. The comprehensive hospitality solutions offered by Cenium Core include Property Management System (PMS), Sales & Catering, Activities & Spa, as well as Tickets & Rentals, covering all essentials required for a multifaceted hospitality enterprise to manage and monetize every available asset on-site. Regardless of whether you utilize the full suite of Cenium Core offerings or just specific components like PMS or Sales & Catering, you gain the advantage of a modern, integrated platform that can operate in the cloud or on-premises. By utilizing shared resources along with a cohesive user interface, revenue generation becomes more efficient as you can market any product or package throughout the guest experience. Moreover, seamless integration with various third-party solutions allows for complete flexibility and control over your operations, ultimately leading to improved service delivery and guest engagement. This adaptability ensures that hoteliers can tailor their offerings to meet the diverse needs of their clientele, enhancing both operational efficiency and guest satisfaction.
Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
API Access
Has API
No
API Access
Has API
No
Integrations
Ariane Systems
Yes
Beds24
No
Cashfree Payments
No
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cloudbeds
No
Gmail
No
Hotelogix
No
Innspire
Yes
LINE
No
Integrations
Ariane Systems
No
Beds24
Yes
Cashfree Payments
Yes
Cendyn Guestrev
No
Cendyn Loyalty
No
Cloudbeds
Yes
Gmail
Yes
Hotelogix
Yes
Innspire
No
LINE
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cenium
Founded
2002
Country
United States
Website
www.cenium.com
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
