Cloudbeds Reviews

Cloudbeds

1.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 2 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

Description

Cenium provides hoteliers with a unified platform to oversee the complete guest experience, enhancing guest satisfaction while boosting hospitality revenue. The comprehensive hospitality solutions offered by Cenium Core include Property Management System (PMS), Sales & Catering, Activities & Spa, as well as Tickets & Rentals, covering all essentials required for a multifaceted hospitality enterprise to manage and monetize every available asset on-site. Regardless of whether you utilize the full suite of Cenium Core offerings or just specific components like PMS or Sales & Catering, you gain the advantage of a modern, integrated platform that can operate in the cloud or on-premises. By utilizing shared resources along with a cohesive user interface, revenue generation becomes more efficient as you can market any product or package throughout the guest experience. Moreover, seamless integration with various third-party solutions allows for complete flexibility and control over your operations, ultimately leading to improved service delivery and guest engagement. This adaptability ensures that hoteliers can tailor their offerings to meet the diverse needs of their clientele, enhancing both operational efficiency and guest satisfaction.

Description

Cloudbeds delivers a comprehensive hospitality software ecosystem built to power growth and efficiency for hotels, hostels, and short-term rentals. Its all-in-one platform unites property management, reservations, distribution, payments, and guest engagement in a single connected system. The integrated Signals AI engine turns billions of hospitality data points into actionable insights, helping operators forecast trends, optimize pricing, and make faster decisions. Through tools like digital check-in, guest communication, and revenue marketing, Cloudbeds enhances both guest satisfaction and profitability. The platform integrates with 350+ partner apps and 300+ distribution channels, offering unmatched flexibility for different property types and business models. Hoteliers benefit from reduced manual work, faster staff onboarding, and real-time operational visibility across properties. Cloudbeds also offers 24/7 multilingual support, onboarding assistance, and a robust training hub through Cloudbeds University. Designed to scale with ambition, it empowers hospitality professionals to operate smarter, grow faster, and deliver exceptional guest experiences.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Snapfix Yes 
CartStack No 
Constant Contact No 
Dropbox No 
Gmail No 
Goki No 
Google Docs No 
GuestTouch No 
Hotelinking No 
Infraspeak No 
Motileo No 
Mya No 
Odysys No 
PouchNATION No 
PriceLabs No 
Runnr.ai No 
Sugar Sell No 
VRWorks No 
Viqal No 
Xperium No 

Integrations

Snapfix Yes 
CartStack Yes 
Constant Contact Yes 
Dropbox Yes 
Gmail Yes 
Goki Yes 
Google Docs Yes 
GuestTouch Yes 
Hotelinking Yes 
Infraspeak Yes 
Motileo Yes 
Mya Yes 
Odysys Yes 
PouchNATION Yes 
PriceLabs Yes 
Runnr.ai Yes 
Sugar Sell Yes 
VRWorks Yes 
Viqal Yes 
Xperium Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Depends on location and property type
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cenium

Founded

2002

Country

United States

Website

www.cenium.com

Vendor Details

Company Name

Cloudbeds

Founded

2012

Country

United States

Website

www.cloudbeds.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Product Features

Channel Management

Campaign Management Yes 
Channel Analytics No 
Incentive Management No 
Inventory Control Yes 
Lead Management No 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch No 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

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