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Description
Cloud-based solutions offer numerous advantages compared to traditional analog systems. Let us delve into the workings of VoIP and how it can enhance your business operations. Our dedicated Technical Support Specialists are ready to cater to your requirements. Be sure to review our support policies or reach out to an agent immediately! With over a decade of experience in the field, Celerity Telecom has witnessed significant transformations in the industry. We leverage our vast expertise and consulting skills to deliver a distinctive marketing experience that keeps businesses thriving, engaging, and profitable. From small businesses to large corporations, everyone will appreciate the efficiency of our Marketing Software Systems. Celerity Telecom is committed to ensuring you seize this opportunity. Our user-friendly marketing and sales system automates various aspects of your sales process, boosting your effectiveness. Given that 96% of individuals check their messages, your voice will undoubtedly be heard! Moreover, we continuously strive to adapt and innovate to meet the ever-evolving needs of the market.
Description
Call Recording Each call made is automatically recorded and saved within the contact record of the Sales Sling Lead Management System. These recordings can be easily searched through our reporting tools and agent call history features, allowing you to swiftly locate, download, or flag calls for sharing with agents or other team members for the purposes of coaching or evaluation. This functionality is seamlessly integrated into the call workflow, making outcome tracking a natural part of your agents' routines. The call center dashboard includes predetermined disposition buttons, enabling agents to effortlessly select an outcome at the end of a call, which then moves the contact to the appropriate stage in your sales pipeline. You can also include multiple participants for demos or meetings, and the system allows for whispering guidance to agents during calls without the client’s awareness, as well as taking over control of a call when necessary. This feature is particularly invaluable for the training of new team members, enhancing their learning experience and confidence. Furthermore, the user-friendly interface ensures that both seasoned and novice agents can navigate the system with ease, maximizing productivity and effectiveness.
API Access
Has API
API Access
Has API
Integrations
Act!
HubSpot CRM
HubSpot Customer Platform
Keap
Salesforce
Zoho CRM
Integrations
Act!
HubSpot CRM
HubSpot Customer Platform
Keap
Salesforce
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49.99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Celerity Telecom
Country
United States
Website
www.celeritytelecom.com
Vendor Details
Company Name
Sales Sling
Founded
2016
Country
United States
Website
www.salessling.com
Product Features
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Sales Performance Management
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management