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Description
Cayenta presents a wide-ranging selection of enterprise software solutions specifically designed for utilities and municipal organizations, which includes systems for Customer Information (CIS), Financial Management (FMS), Work Management (WMS), and Human Capital Management (HCM). The award-winning Cayenta CIS stands out as a versatile customer relationship management and utility billing platform that accommodates both metered and non-metered services such as electricity, gas, water, wastewater, and solid waste. Additionally, it incorporates integrated Customer Preference Management (CPM), enabling users to select their desired methods of communication, and features the SilverBlaze customer engagement platform for efficient self-service account management. On the financial side, the FMS is equipped with fully interconnected modules that cater to diverse accounting requirements, including General Ledger, Accounts Payable and Receivable, Budgeting, and Fixed Assets, complete with advanced reporting tools that facilitate comprehensive cost analysis and promote adherence to government regulations. Furthermore, Cayenta's software solutions are designed to enhance operational efficiency and improve customer satisfaction for utility providers.
Description
Orbit Meter Data Management (MDM) serves as a middleware platform that links data from meters via the AMI infrastructure and integrates it into the utility’s customer information system (CIS). Annually, Orbit MDM gathers more than 3.6 million raw AMI reads from a single meter, converting this data into visual representations and succinct summaries of customer usage. The robust data management capabilities of the MDM allow users to access both current and historical interval meter readings at intervals as short as every five minutes. This system is equipped to handle customer inquiries and monitor distribution assets like transformers and meters efficiently. Users can effortlessly manage various service types, including electricity, water, and gas, by simply selecting the corresponding tab. Additionally, modifying the displayed data for any given year, month, or day is straightforward within the Orbit MDM system. Furthermore, the platform offers compatibility with all major AMI vendor systems, ensuring a seamless integration experience for utilities. Overall, the versatility and functionality of Orbit MDM enhance operational efficiency and customer service for utility providers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cayenta
Country
Canada
Website
www.cayenta.com
Vendor Details
Company Name
PCS
Country
United States
Website
pcs-csa.com/products-services/mdm-meter-data-management
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce