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Description

Utilizing cutting-edge AI technologies, CaseGuard streamlines the redaction of faces, license plates, screens, phones, notepads, and Personally Identifiable Information such as names, addresses, and Social Security Numbers from various media types like video, audio, documents, and images, all through a single software solution. With just one click, CaseGuard can automatically identify and redact elements such as faces, license plates, phone screens, laptops, individuals, vehicles, and notepads, making the process efficient and user-friendly. Additionally, users can mute, bleep, and resample audio files effortlessly, whether uploading recordings or capturing audio directly within the platform. In merely a few steps, any recording can be converted into a completely redacted audio file, ensuring that sensitive information is handled securely. This software allows for the rapid identification and removal of personally identifiable details, including phone numbers and Social Security Numbers, providing a safeguard for personnel, evidence, financial, medical, and classified records. Notably, CaseGuard can instantly redact thousands of images, preserving privacy and confidentiality across a vast array of visual content. Furthermore, the comprehensive capabilities of CaseGuard ensure that users can manage their data protection needs efficiently, all from a single, integrated platform.

Description

RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

279 per user/month
CaseGuard offers three plans, all billed annually.

- The Doc Suite ($279/user/month) covers AI-powered redaction for documents, emails, scans, and images.

- The Media Suite ($299/user/month) covers AI redaction, transcription, and translation for video and audio files including body-cam and CCTV footage.

- The Ultimate Suite ($379/user/month) combines both and adds high-volume batch processing, team collaboration, and third-party integrations (Axon, Box, S3).

-Enterprise pricing is custom (20+ seats) and is available as an upgrade to any of the three plans, adding admin controls, custom workspace rules, dedicated onboarding, and on-site training.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CaseGuard

Founded

2014

Country

United States

Website

caseguard.com

Vendor Details

Company Name

RequestPro

Country

United States

Website

prarequests.com/features/

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