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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Free up valuable time from everyday HR administration and focus more on enhancing your business with CascadeGo. This innovative HR management and payroll solution is designed specifically for small and medium-sized enterprises (SMEs), allowing them to streamline workforce management effortlessly. Developed by Cascade HR, a recognized award-winning provider of HR and payroll solutions in the UK, CascadeGo offers all the essential features required to alleviate the demands of administrative responsibilities and management duties. With CascadeGo, businesses can optimize their HR processes and concentrate on growth and development.

Description

Every tool utilized within a contact center offers a unique insight into the operational health, each insight prompting a specific action to be taken. ClearView stands as the unified source of truth for these varied insights, enabling you to dedicate less time to report generation and more time to achieving tangible results. Just like when you're multitasking by driving, conversing on the phone, and enjoying a breakfast burrito—it's easy to lose focus and veer off course; the real-time alerts from "rumble strips" help you make necessary adjustments. In a similar fashion, ClearView acts as a virtual rumble strip for employees, notifying them of unproductive habits to maintain team focus. Historically, reports were exclusively directed toward management and then slowly filtered down to agents, often treated as an afterthought. In contrast, today’s call center agents not only have the capability to read reports but also thrive on constant updates. With ClearView, agents remain consistently informed about their performance, allowing you to concentrate on the most critical aspects of your operation. This shift ensures that teams are more engaged and proactive in their roles, ultimately driving better outcomes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cascade HR

Founded

2004

Country

United Kingdom

Website

www.cascadehr.co.uk

Vendor Details

Company Name

ClearView

Founded

2012

Country

United States

Website

clearviewlive.com/dashboards/

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking Yes 
Attendance Management Yes 
Benefits Management Yes 
Career Development Planning No 
Compensation Management Yes 
Compliance Management Yes 
Employee Database Yes 
Employee Lifecycle Management Yes 
Onboarding Yes 
Payroll Management Yes 
Performance Management Yes 
Recruiting Management Yes 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management Yes 
Timesheets Yes 
Training Management Yes 

Product Features

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

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