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features
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support

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Description

To enhance your average order value (AOV) and foster customer loyalty towards your brand, you can create an unlimited number of post-purchase funnels that are activated based on the items customers select during the Shopify checkout process. You have the flexibility to determine when to present these funnels by considering factors such as the recent purchase, total cart value, and the number of items bought. Specify your desired offers and develop up to two unique propositions within each funnel. In cases where multiple funnels may compete for attention, you have the option to select which funnel to showcase. Additionally, you can customize the layouts and components of your post-purchase offers, ensuring they seamlessly align with your brand's theme inherited from the Shopify checkout. You can adapt templates and select various elements, such as countdown timers, calls to action, and product descriptions. Furthermore, you can choose specific products, set discounts, and define quantities for your customers. It's crucial to monitor the effectiveness of every post-purchase funnel to gauge their influence on your AOV and overall revenue. By analyzing the income generated from these funnels, you can draw comparisons to your total revenue from the checkout process, allowing for informed decision-making. Ultimately, this comprehensive approach not only boosts your AOV but also strengthens the emotional connection customers have with your brand.

Description

Enhance the customer journey right up to their doorstep by leveraging Route, which allows brands to strategically manage their post-purchase interactions through features like visual order tracking, package protection, and simple claim-filing processes, along with the innovative universal order history. As e-commerce continues to dominate, refining each step of the customer experience is crucial for gaining a competitive edge, yet many brands have not yet focused on optimizing the post-purchase phase. Route not only helps brands take charge of their post-purchase processes from the moment of checkout to delivery, but it also fosters brand loyalty among customers, turning them into advocates. At checkout, customers can easily opt for Route+ to enhance their orders with package protection, facilitating quick refunds and reorders with just a click. This streamlined approach significantly minimizes customer effort and ensures a smoother claims experience, ultimately enriching the overall shopping experience. By prioritizing these enhancements, brands can build stronger connections with their customers and cultivate lasting relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
AmmoReady No 
Appbrew No 
Attentive Yes 
Debutify Theme Yes 
Flip No 
Google Analytics Yes 
LiveRecover Yes 
Post Affiliate Pro Yes 
Postscript Yes 
Prive No 
Recapture Yes 
Refersion Yes 
Rokt Catalog No 
ShipBob Yes 
ShipCalm No 
Stackreaction Yes 
Stripe Yes 
WooCommerce No 
Wufoo No 

Integrations

Shopify Yes 
AmmoReady Yes 
Appbrew Yes 
Attentive No 
Debutify Theme No 
Flip Yes 
Google Analytics No 
LiveRecover No 
Post Affiliate Pro No 
Postscript No 
Prive Yes 
Recapture No 
Refersion No 
Rokt Catalog Yes 
ShipBob No 
ShipCalm Yes 
Stackreaction No 
Stripe No 
WooCommerce Yes 
Wufoo Yes 

Pricing Details

$50 per month
Cost is $50 per month + 1% of post-purchase revenue
Free Trial No 
Free Version No 

Pricing Details

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CartHook

Founded

2014

Country

United States

Website

www.carthook.com

Vendor Details

Company Name

Route

Founded

2018

Country

United States

Website

route.com/merchants/

Product Features

Shopping Cart

Abandoned Cart Saver Yes 
Catalog Management No 
Credit Card Processing Yes 
Discount / Coupon Management Yes 
Inventory Control No 
Product Configurator No 
Product Ratings / Reviews No 
Refund Management Yes 
Returns Management Yes 
Shipping Management Yes 
Tax Management No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking Yes 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Alternatives

Alternatives

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