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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Carelo is a comprehensive care management solution designed specifically for domiciliary care providers in the UK, seamlessly integrating the office staff, caregivers, and families into a single platform. The office teams are empowered to create schedules and oversee visits efficiently. Caregivers can utilize the mobile application to log their check-ins and check-outs via GPS, document care notes, administer medication records (eMAR), and maintain care charts, even when offline, while families have access to their dedicated app to track visits and notes. Among its features are electronic call monitoring, the Matrix compliance suite that facilitates training, supervision, and spot checks, as well as functionalities for timesheets, holiday tracking, incident reporting, body maps, messaging capabilities, and customizable exports. Additional offerings include Carelo AI, a personalized assistant based on a company’s specific data, and Live Tracking, which allows real-time mapping of caregivers between their check-ins and check-outs. Plans start at £59 per month based on the number of active caregivers, providing unlimited service user accounts and office logins, along with complimentary data migration and the first month free of charge. This innovative approach ensures that everyone involved in the caregiving process stays connected and well-informed.

Description

More than 700 healthcare practices are streamlining the registration process for new patients, ensuring that they can be registered on the same day along with all necessary clinical coding. Individuals who smoke will receive automatic cessation support, while residents of care homes will be properly classified in the system. Additionally, personalized resources are provided for caregivers and veterans, all without requiring any effort from the healthcare staff. The registration procedure has been fine-tuned to effectively connect patients to the Spine, thereby minimizing the chances of rejections. You can easily set up your catchment area and assist those patients who might otherwise be overlooked, with features such as automatic confirmation emails, text notifications, and reminders that help patients resume their process seamlessly; this truly transforms the registration experience. Designed with clinical expertise at every phase, the registration form incorporates protective measures to ensure child safeguarding and to prevent errors or inaccuracies during registration. Furthermore, patient information is safeguarded and securely transferred to facilitate the enrollment of patients efficiently. This innovative approach not only enhances patient experience but also optimizes operational workflows for healthcare providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EMIS No 
SystmOne No 

Integrations

EMIS Yes 
SystmOne Yes 

Pricing Details

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Yes 
Free Version No 

Pricing Details

$0.26 per automated lab report
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Myfinity Ltd

Founded

2025

Country

United Kingdom

Website

carelo.co.uk

Vendor Details

Company Name

Healthtech-1

Country

United Kingdom

Website

www.healthtech1.uk

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

Product Features

Alternatives

No Alternatives

Alternatives

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