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features 0 out of 5 stars
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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Carelo is a comprehensive care management solution designed specifically for domiciliary care providers in the UK, seamlessly integrating the office staff, caregivers, and families into a single platform. The office teams are empowered to create schedules and oversee visits efficiently. Caregivers can utilize the mobile application to log their check-ins and check-outs via GPS, document care notes, administer medication records (eMAR), and maintain care charts, even when offline, while families have access to their dedicated app to track visits and notes. Among its features are electronic call monitoring, the Matrix compliance suite that facilitates training, supervision, and spot checks, as well as functionalities for timesheets, holiday tracking, incident reporting, body maps, messaging capabilities, and customizable exports. Additional offerings include Carelo AI, a personalized assistant based on a company’s specific data, and Live Tracking, which allows real-time mapping of caregivers between their check-ins and check-outs. Plans start at £59 per month based on the number of active caregivers, providing unlimited service user accounts and office logins, along with complimentary data migration and the first month free of charge. This innovative approach ensures that everyone involved in the caregiving process stays connected and well-informed.

Description

HCS eMAR serves as an electronic medication administration record solution that has been shown to enhance patient safety while significantly decreasing the time required for documentation tasks. Facilities utilizing HCS eMAR report a notable 33% decline in medication administration mistakes alongside a 45% reduction in the time spent on documentation processes. This system allows healthcare professionals to record medication administrations, monitor vital signs, and note other important observations efficiently. Immediate alerts are generated when clinical interventions are necessary, and these notifications can be viewed directly on the eMAR screen, sent via email or pager, included in reports, or displayed on the integrated Status Board. The Status Board, prominently featured on monitors at nursing stations, provides a comprehensive overview of patient rooms that require medication administration, evaluations for medication responses, or updates on vital sign checks. By streamlining these processes, HCS eMAR not only enhances efficiency but also fosters a safer environment for patient care.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FrameworkLTC No 
HCS ePharmacy No 

Integrations

FrameworkLTC Yes 
HCS ePharmacy Yes 

Pricing Details

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Myfinity Ltd

Founded

2025

Country

United Kingdom

Website

carelo.co.uk

Vendor Details

Company Name

Health Care Systems

Website

www.hcsinc.net/products/hcs-emar.html

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

Product Features

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Alternatives

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