Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Carelo is a comprehensive care management solution designed specifically for domiciliary care providers in the UK, seamlessly integrating the office staff, caregivers, and families into a single platform. The office teams are empowered to create schedules and oversee visits efficiently. Caregivers can utilize the mobile application to log their check-ins and check-outs via GPS, document care notes, administer medication records (eMAR), and maintain care charts, even when offline, while families have access to their dedicated app to track visits and notes. Among its features are electronic call monitoring, the Matrix compliance suite that facilitates training, supervision, and spot checks, as well as functionalities for timesheets, holiday tracking, incident reporting, body maps, messaging capabilities, and customizable exports. Additional offerings include Carelo AI, a personalized assistant based on a company’s specific data, and Live Tracking, which allows real-time mapping of caregivers between their check-ins and check-outs. Plans start at £59 per month based on the number of active caregivers, providing unlimited service user accounts and office logins, along with complimentary data migration and the first month free of charge. This innovative approach ensures that everyone involved in the caregiving process stays connected and well-informed.
Description
Experience seamless reimbursement processing and precise billing and payroll management with our fully integrated Electronic Visit Verification (EVV) Telephony system. Our platform provides real-time visit verification and alerts for missed appointments, guaranteeing that high-quality care is consistently delivered. Generations operates in the cloud, making it entirely mobile and allowing for secure, authorized access to your data at any time. We offer complimentary mobile applications for the entire homecare team, which includes caregivers, case managers, administrators, and clients, ensuring everyone stays connected. Unlimited support is readily available via LiveChat or phone, with no hidden fees or restrictions. You'll receive personalized assistance from a dedicated onboarding specialist for a hassle-free setup, and a Generations Success Manager will work closely with your homecare team to make sure you are fully utilizing all the essential tools available in Generations. With our system, you can focus on providing exceptional care while we handle the complexities of management.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Pricing Details
£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial
Yes
Free Version
No
Pricing Details
$300 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Myfinity Ltd
Founded
2025
Country
United Kingdom
Website
carelo.co.uk
Vendor Details
Company Name
Integrated Database Systems
Website
www.idb-sys.com
Product Features
Home Care
Billing & Invoicing
No
Care Plan Management
No
Caregiver Management
No
Client Management
No
Field Communication
No
Insurance Management
No
Payroll Management
No
Scheduling
No
Visit Verification
No
Product Features
Home Care
Billing & Invoicing
Yes
Care Plan Management
Yes
Caregiver Management
Yes
Client Management
Yes
Field Communication
No
Insurance Management
No
Payroll Management
Yes
Scheduling
Yes
Visit Verification
Yes
Alternatives
No Alternatives