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Description
CareResolve is an AI-enhanced platform designed specifically for managing grievances in skilled nursing facilities. This tool assists SNF teams in efficiently receiving, categorizing, investigating, and resolving complaints from residents and their families by utilizing organized workflows, monitoring deadlines, maintaining documentation, facilitating approvals, and ensuring compliance with audit trails. Additionally, CareResolve leverages artificial intelligence to highlight recurring issues, condense intricate cases, recommend subsequent actions, and enable leadership to detect risks sooner across different facilities. By streamlining the grievance process, CareResolve ultimately aims to enhance the overall experience for both residents and staff.
Description
Culture Shift is an innovative platform hosted in the cloud, aimed at aiding organizations in recognizing, addressing, and managing behaviors that can harm their culture, including harassment, bullying, discrimination, and misconduct; it provides secure, user-friendly tools that facilitate both anonymous and named reporting, as well as comprehensive case management, real-time analytics, activation campaigns, and workflows for ongoing improvement. By empowering employees, students, and members to voice their concerns in a safe environment, it equips HR, compliance, and people teams with an organized and verifiable process to consistently and fairly address issues. Furthermore, Culture Shift’s secure reporting module is designed to guide users through a careful and thoughtful reporting process, which not only reduces barriers to reporting but also fosters a sense of trust within the organization. In addition, its sophisticated case management system allows teams to efficiently triage, assign, investigate, and meticulously document incidents while maintaining visibility and control throughout the resolution process.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CareResolve
Founded
2026
Country
United States
Website
careresolve.ai/
Vendor Details
Company Name
Culture Shift
Founded
2018
Country
United States
Website
culture-shift.co.uk
Product Features
Nursing Home
Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling
Product Features
HR Compliance
Alerts / Notifications
Certifications Management
Communication Tools
Customizable HR Documents
Document Management
Records Management
Regulations Monitoring
Reporting / Analytics
Roles / Permissions
Version Control
Workflow Management
Whistleblowing
Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation