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Description
CarEdge Pro is a cutting-edge tool powered by AI that assists consumers in navigating the car buying experience by providing them with valuable insights into the automotive market, pricing data, and an intelligent AI assistant dedicated to streamlining the purchasing process. Users can tap into extensive market details, including dealer invoice prices, fair market valuations, target discount figures, available vehicle counts, market supply durations, historical sales trends, and exclusive pricing suggestions, enabling them to conduct thorough research and confidently compare prices prior to engaging with dealerships. After completing their vehicle assessments, CarEdge Pro’s integrated AI agent takes the initiative to reach out to various dealerships on behalf of the buyer, negotiating prices while ensuring that offers presented are transparent and comprehensive, allowing consumers to evaluate and select the most favorable deal without the anxiety of traditional negotiation tactics. The service prioritizes privacy by keeping buyers' contact information confidential until they are ready to proceed, thus minimizing unwanted communication, while its user-friendly dashboard aggregates real-time price data and tracks negotiation progress, enhancing the overall buying experience. This innovative approach not only simplifies the car purchasing journey but also empowers consumers with the tools they need to make informed decisions.
Description
No vehicle has ever been sold or serviced without some form of dialogue, and modern consumers overwhelmingly favor messaging as their primary means of communication. LivePerson Automotive equips dealerships with robust messaging solutions that not only attract more customers but also enhance the quality of their experiences and foster greater loyalty. While car buyers often lean towards online research and purchasing, they frequently encounter challenges when it comes to filling out forms or locating specific information. In fact, 74% of online purchasers indicate they would be more inclined to complete forms if live chat assistance was available to provide details about vehicles or financing options. By offering consumers easy access to your team, you can help them navigate the purchasing journey more smoothly through Conversational Car Buying™, renowned as the leading live chat and messaging platform in the automotive sector. This innovative approach not only streamlines the buying process but also builds a more personalized experience that resonates with today's digital-savvy customers.
API Access
Has API
API Access
Has API
Integrations
Boost.ai
Conectys
DataParser
Datto RMM
LivePerson
Marchex
Rebotify
Xplenty
eKomi
Integrations
Boost.ai
Conectys
DataParser
Datto RMM
LivePerson
Marchex
Rebotify
Xplenty
eKomi
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CarEdge
Founded
1986
Country
United States
Website
caredge.com
Vendor Details
Company Name
LivePerson
Founded
1995
Country
United States
Website
www.livepersonautomotive.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking