Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

We enhance your vehicle sales by providing 24/7 chat support with real representatives. Our approach maintains the integrity of your Dealership Brand through authentic, live interactions. For instance, the initial contact can be an automated message that we tailor based on your preferences. This is where the visitor expresses their needs, and our agent captures essential information, including the prospect’s name. The agent will then confirm a suitable time for the prospect to visit the dealership, which is crucial for fostering a connection. We also inquire if the visitor has any vehicles they wish to trade in, directing the conversation towards securing a contactable lead. Additionally, our messaging can be customized to suit your style or employ a standard approach. Since a significant portion of live chats—over 80%—discuss inventory, we proactively share lease offers, OEM incentives, specifications, images, and videos within the chat to facilitate the buyer’s journey toward making a purchase. Our BDC Style Scripts have been meticulously refined through insights gained from more than 13 million chats, ensuring effectiveness in communication. This continuous refinement allows us to better serve our clients and drive more sales.

Description

Porchlight is an innovative live-chat and customer-support platform designed for teams responding to visitor inquiries. It offers a lightweight, embeddable widget of just 5.6 KB, a collaborative Front Desk for team dialogues, and Lamplighter AI, which provides answers sourced from a team-curated Guidebook, references its sources, and escalates to a human when necessary. Visitors can easily identify whether a human agent is present, if AI support is currently engaged, or if the team is offline. Additional functionalities encompass a help center, real-time visitor tracking, A/B-tested greeting messages, and a dedicated chat page equipped with QR codes. The widget is compatible with platforms like WordPress, React, Next.js, Google Tag Manager, and standard HTML websites. Every subscription plan allows for unlimited agents, and users can sign up without needing to provide credit card information, making it accessible for all kinds of teams. This flexibility ensures that organizations can effectively manage customer interactions without upfront costs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$0
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CarChat24

Country

United States

Website

www.carchat24.com

Vendor Details

Company Name

1001 ToolBox

Country

Pakistan

Website

porchlight.1001toolbox.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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