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Description
We enhance your vehicle sales by providing 24/7 chat support with real representatives. Our approach maintains the integrity of your Dealership Brand through authentic, live interactions. For instance, the initial contact can be an automated message that we tailor based on your preferences. This is where the visitor expresses their needs, and our agent captures essential information, including the prospect’s name. The agent will then confirm a suitable time for the prospect to visit the dealership, which is crucial for fostering a connection. We also inquire if the visitor has any vehicles they wish to trade in, directing the conversation towards securing a contactable lead. Additionally, our messaging can be customized to suit your style or employ a standard approach. Since a significant portion of live chats—over 80%—discuss inventory, we proactively share lease offers, OEM incentives, specifications, images, and videos within the chat to facilitate the buyer’s journey toward making a purchase. Our BDC Style Scripts have been meticulously refined through insights gained from more than 13 million chats, ensuring effectiveness in communication. This continuous refinement allows us to better serve our clients and drive more sales.
Description
LiveSupporti serves as a vital live chat solution that links your website with your customers, facilitating real-time conversations with visitors. Integration is a breeze; simply insert a single line of code into your site and you’re ready to engage with clients. Even when you're not available, you’ll receive offline messages from clients, allowing you to initiate email discussions straight from your dashboard. All communications via live chat are secured with encryption and SSL protection. You'll receive sound alerts and visual notifications when new messages arrive, ensuring you never miss a request. Additionally, you can track the origins of your chat requests effortlessly. The customization options allow you to select colors and design features for your live support chat widget, ensuring it harmonizes perfectly with your website's aesthetic. No coding expertise is necessary for this process, as adjustments can be easily made through the settings page in your live support account, making it accessible for everyone looking to enhance their customer interaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CarChat24
Country
United States
Website
www.carchat24.com
Vendor Details
Company Name
LiveSupporti.com
Website
www.livesupporti.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
