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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Reaching out to someone swiftly is most effectively done through text messaging. With Captivated, incoming texts are seamlessly directed to an employee, similar to how phone calls are managed. This approach eliminates hold times, allowing immediate engagement with the right person who can assist. You can receive texts directly from your website or any of your landline or toll-free numbers, facilitating real-time communication with customers just as they would with friends and family. Improved customer interaction and retention lead to increased sales opportunities; consequently, more sales prospects paired with satisfied customers result in higher revenue. Furthermore, you can collaborate with your team members and provide coaching on customer communications. Every conversation is securely stored in the cloud, making it easily accessible on both mobile devices and browsers. This integration of communication tools not only enhances efficiency but also fosters a more connected and responsive business environment.

Description

SummitText serves as a specialized texting solution tailored for telehealth providers, clinics, and patient-support teams. This platform enables care, intake, and support personnel to utilize a collaborative two-way SMS inbox for effective communication with patients. Teams are equipped to initiate bulk and scheduled messaging campaigns, automate reminders for appointments and follow-ups, and categorize contact lists using tags and segments, all while having the ability to reuse message templates for efficiency. Additionally, messaging features include opt-in capture, automatic management of STOP and HELP requests, as well as designated quiet hours for messaging. The platform further facilitates guided registration for A2P 10DLC and toll-free numbers. By providing these functionalities, SummitText enhances patient outreach and ensures seamless follow-up communication via text, while also aiding staff in coordinating discussions through a shared inbox and maintaining organization with consistent message reuse in their daily operations. Furthermore, the platform offers API access and webhooks upon request, enabling integration with other systems for added flexibility.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$59.90 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Captivated

Country

United States

Website

captivated.works/

Vendor Details

Company Name

SummitText

Founded

2026

Country

United States

Website

summittext.com

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

No Alternatives
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