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Description
Reaching out to someone swiftly is most effectively done through text messaging. With Captivated, incoming texts are seamlessly directed to an employee, similar to how phone calls are managed. This approach eliminates hold times, allowing immediate engagement with the right person who can assist. You can receive texts directly from your website or any of your landline or toll-free numbers, facilitating real-time communication with customers just as they would with friends and family. Improved customer interaction and retention lead to increased sales opportunities; consequently, more sales prospects paired with satisfied customers result in higher revenue. Furthermore, you can collaborate with your team members and provide coaching on customer communications. Every conversation is securely stored in the cloud, making it easily accessible on both mobile devices and browsers. This integration of communication tools not only enhances efficiency but also fosters a more connected and responsive business environment.
Description
Salesmsg offers an intuitive dashboard that allows users to send, receive, and oversee text messaging interactions, whether from a computer or mobile device. With two-way texting, businesses can connect with their customers more swiftly and efficiently. This platform enables communication through text, catering to the preferences of both leads and existing clients. Salesmsg allows you to either activate texting on your current landline or provides a new number for your needs. You can customize your inbox setup, whether you want individual inboxes for each sales representative or a collective inbox for your support team to collaboratively handle conversations. Additionally, if you aim to reach out to a large group, you can effortlessly dispatch a mass text message. In just moments, you can send a tailored SMS or MMS, upload your contact list, and either schedule your message or send it immediately. Moreover, you can monitor engagement through tracking clicks and conversions, providing insights into message effectiveness and performance. This comprehensive approach ensures that every communication is streamlined and effective, enhancing your overall customer engagement strategy.
API Access
Has API
API Access
Has API
Integrations
ActiveCampaign
Easyflow
Gravity Forms
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Sales Hub
Keap
Marketo
Pipedrive
Integrations
ActiveCampaign
Easyflow
Gravity Forms
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Sales Hub
Keap
Marketo
Pipedrive
Pricing Details
$59.90 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Captivated
Country
United States
Website
captivated.works/
Vendor Details
Company Name
Salesmsg
Founded
2017
Country
United States
Website
Salesmsg.com
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win