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features
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support

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Description

CaptiFi offers a comprehensive guest WiFi marketing solution tailored for a variety of venues, including pubs, restaurants, cafés, hotels, gyms, shops, and holiday rentals. The platform enhances guest WiFi access by incorporating a customized sign-in page that captures user information and secures marketing consent independent of WiFi connectivity. Establishments can leverage the collected guest data to execute email and SMS marketing campaigns, automate review requests, and follow up with patrons. Depending on the chosen subscription plan, CaptiFi may also offer features like loyalty programs, interactive WiFi games, event ticketing, table reservations requiring deposits, detailed analytics, and the ability to manage multiple locations seamlessly. Higher-tier plans facilitate integrations with popular services like Mailchimp, Klaviyo, HubSpot, Toast, and Square, and they come equipped with API access and webhooks for enhanced functionality. CaptiFi is compatible with existing access points or can be used with its easy-to-install device. To attract new users, a 30-day trial is offered, while the basic Lite plan begins at $24.99 per month, accommodating one location and up to 500 new guests. Overall, CaptiFi serves as a powerful tool for venues looking to optimize guest engagement and marketing efforts through their WiFi services.

Description

MyPlace serves as a guest engagement solution designed specifically for hospitality establishments, enabling them to gather verified guest information, boost the number of five-star reviews, and streamline marketing efforts by transforming routine interactions—such as Wi-Fi logins, QR code scans, and check-ins—into valuable customer insights and actionable data. The platform seamlessly integrates with current Wi-Fi systems from recognized brands like Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, eliminating the need for additional hardware and introducing a customizable branded captive portal that allows guests to log in using their email or social media accounts while simultaneously capturing and authenticating email addresses and demographic information in real time for effective marketing list creation. Additionally, MyPlace features Wi-Fi marketing tools that synchronize guest engagement with various CRMs and marketing platforms, including Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, among others, facilitating the automatic execution of marketing campaigns. Moreover, it encompasses a reputation management tool that aggregates reviews, utilizes advanced AI-driven responses, and directs positive feedback to public platforms, ensuring that hospitality venues maintain a strong online presence. This comprehensive approach to guest engagement significantly enhances both guest experiences and operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
Klaviyo Yes 
Mailchimp Yes 
Zapier Yes 
Cisco Meraki No 
Constant Contact No 
EmailOctopus Yes 
Facebook No 
Hive No 
Revinate Yes 
Salesforce No 
Slack Yes 
Square POS Yes 
Stripe Yes 
Toast POS Yes 
Twilio Yes 
UniFi Identity No 
dotdigital Engagement Cloud No 

Integrations

HubSpot CRM Yes 
Klaviyo Yes 
Mailchimp Yes 
Zapier Yes 
Cisco Meraki Yes 
Constant Contact Yes 
EmailOctopus No 
Facebook Yes 
Hive Yes 
Revinate No 
Salesforce Yes 
Slack No 
Square POS No 
Stripe No 
Toast POS No 
Twilio No 
UniFi Identity Yes 
dotdigital Engagement Cloud Yes 

Pricing Details

$24.99/month
Lite is $24.99/month for one site and up to 500 new guests per month. A 30-day trial is available. Plans include plug-and-play hardware with a refundable $99 deposit; there is no setup fee, and subscriptions can be cancelled anytime.
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CaptiFi Ltd

Founded

2024

Country

United Kingdom

Website

www.captifi.io

Vendor Details

Company Name

MyPlace

Founded

2017

Country

Ireland

Website

myplace.app/

Product Features

WiFi Marketing

Automated Emails No 
Branded Splash Page No 
Customer Analytics No 
Data Export No 
Data Privacy Compliance No 
Lead Capture No 
Location Heatmaps No 
Loyalty Program No 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration No 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns No 

Product Features

WiFi Marketing

Automated Emails No 
Branded Splash Page No 
Customer Analytics No 
Data Export No 
Data Privacy Compliance No 
Lead Capture No 
Location Heatmaps No 
Loyalty Program No 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration No 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns No 

Alternatives

No Alternatives

Alternatives

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