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Description
Capgo is an innovative open-source platform designed for live updates, specifically crafted for teams working with Capacitor in mobile app development, which facilitates the quick deployment of app modifications without the typical delays caused by app store review processes. This platform allows developers to send live code modifications directly to their users, enabling immediate implementation of essential fixes and features. Capgo enhances the user experience by automatically installing updates in the background, requiring no input from the user. Security is a top priority, as it employs true end-to-end encryption to ensure that only the intended users can access and decrypt the updates. Additionally, Capgo offers comprehensive analytics to monitor update performance and user interaction in real-time, coupled with error tracking capabilities to identify and resolve potential issues proactively. In the event of unexpected complications, users can easily revert to any prior version with just one click. Furthermore, Capgo is equipped with a sophisticated channel system for update distribution, which allows for precise targeting of specific user groups for beta testing and gradual rollouts, ultimately making the update process more efficient and user-friendly. This versatility not only streamlines the deployment process but also enhances collaboration within development teams, ensuring that apps remain up-to-date and functional without compromising quality or security.
Description
Everything HelpDesk is a web-based help desk solution that was specifically designed for K-12 schools and local and state governments. This robust help desk platform was developed by GroupLink, a top K-12 and government help desk. It simplifies incident requests, improves productivity, and improves user satisfaction. Everything HelpDesk offers a variety of features that allow organizations to track and streamline issues and report progress. These include email and calendar integration, ZENworks, directory integration, asset discovery and mass ticket updates.
API Access
Has API
No
API Access
Has API
No
Integrations
Capacitor
Yes
GitHub
Yes
GitLab
Yes
Gmail
No
Jenkins
Yes
Microsoft Outlook
No
RizzCalc
Yes
Integrations
Capacitor
No
GitHub
No
GitLab
No
Gmail
Yes
Jenkins
No
Microsoft Outlook
Yes
RizzCalc
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$20.00/month/user
Cost is based on the number of technicians billed annually or monthly. Free for up to 3 technician licenses while Lite plan cost starts at $20 per month and Full plan costs $25 per month.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Capgo
Country
Estonia
Website
capgo.app/
Vendor Details
Company Name
GroupLink
Founded
1996
Country
United States
Website
www.grouplink.com
Product Features
DevOps
Approval Workflow
No
Dashboard
No
KPIs
No
Policy Management
No
Portfolio Management
No
Prioritization
No
Release Management
No
Timeline Management
No
Troubleshooting Reports
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes