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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience intuitive call accounting software featuring a user-friendly web interface that supports unlimited extensions and trunks. This solution allows for multi-site call reporting, accommodating various phone system vendors all within a single CALLTRAK application. Users can view real-time phone and line usage data, export detailed call accounting reports in Excel, PDF, Word, or HTML formats, and receive scheduled reports directly via email. The software is designed to be robust, reliable, and entirely user-maintainable, offering a flexible and customizable call accounting experience. It includes a billing solution capable of recovering additional charges such as line rental and voicemail services. With competitive pricing and one-click access to daily activity reports, users can tailor report templates to suit their specific needs. Additionally, the software provides telephone network analysis and trunk diagnostics to optimize line usage and identify any faulty lines, while also displaying average ring times and the number of calls answered, ensuring comprehensive insights into communication efficiency. Overall, this call accounting software enhances operational transparency and helps businesses manage their telecommunication expenses effectively.

Description

SIPStation provides a SIP trunking solution that allows companies to transition to VoIP, leading to lower telecommunications expenses while maintaining high service quality. This service guarantees cost reductions when moving away from conventional telephony providers and is designed to integrate effortlessly with various PBX systems, including Switchvox, PBXact, FreePBX, among others. Notable functionalities include the ability to port existing phone numbers, facilitating a smooth migration from traditional phone lines without the need to replace current VoIP-compatible PBX systems, as well as SMS capabilities for competitive messaging services. Furthermore, its scalability allows businesses to easily adjust the number of SIP trunks they use based on their specific needs, while a bursting feature permits exceeding the total trunk count temporarily. Additionally, Direct Inward Dialing (DID) offers low-cost phone and toll-free numbers, and an integrated failover mechanism ensures uninterrupted call routing to alternative numbers during service disruptions. This comprehensive approach not only enhances communication efficiency but also empowers businesses to adapt swiftly to changing demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX No 
FreePBX No 
PBXact Cloud No 
Switchvox No 

Integrations

3CX Yes 
FreePBX Yes 
PBXact Cloud Yes 
Switchvox Yes 

Pricing Details

$275 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$19.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Theodore Software Consultants

Founded

2006

Country

Australia

Website

www.calltrak.com.au

Vendor Details

Company Name

Sangoma

Founded

1984

Country

United States

Website

www.sipstation.com

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log Yes 

Product Features

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

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