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Description
Experience intuitive call accounting software featuring a user-friendly web interface that supports unlimited extensions and trunks. This solution allows for multi-site call reporting, accommodating various phone system vendors all within a single CALLTRAK application. Users can view real-time phone and line usage data, export detailed call accounting reports in Excel, PDF, Word, or HTML formats, and receive scheduled reports directly via email. The software is designed to be robust, reliable, and entirely user-maintainable, offering a flexible and customizable call accounting experience. It includes a billing solution capable of recovering additional charges such as line rental and voicemail services. With competitive pricing and one-click access to daily activity reports, users can tailor report templates to suit their specific needs. Additionally, the software provides telephone network analysis and trunk diagnostics to optimize line usage and identify any faulty lines, while also displaying average ring times and the number of calls answered, ensuring comprehensive insights into communication efficiency. Overall, this call accounting software enhances operational transparency and helps businesses manage their telecommunication expenses effectively.
Description
Upgrading your on-premise business phone system through SIP Trunks not only enhances flexibility but also reduces telephony expenses. You can either modernize your current phone infrastructure or save enough to invest in a brand-new system. Most contemporary phone systems seamlessly integrate with SIP Trunking without any need for additional hardware. Our Partners collaborate closely to facilitate all aspects of setup and migration. Reduce your costs with lower rates for long-distance, toll-free, and international calls. By utilizing Intermedia's robust enterprise-grade data centers, you can safeguard your operations against local outages. Traditionally, customers incur costs based on a per-line charge for physical phone lines originating from their central office, leading to significant expenditures. The initial investment is substantial, and the costs associated with adding more lines for growth can be prohibitive. However, SIP Trunking allows phone calls to be transmitted over the internet, fundamentally changing the cost structure and flexibility of business communications. This shift not only streamlines operations but also positions businesses for future scalability and efficiency.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Outlook
Pricing Details
$275 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Theodore Software Consultants
Founded
2006
Country
Australia
Website
www.calltrak.com.au
Vendor Details
Company Name
Intermedia Cloud Communications
Founded
1995
Country
United States
Website
www.intermedia.com/products/sip-trunking
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
