Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.
Description
LobbyStack serves as an open-source AI receptionist tailored specifically for small enterprises. It efficiently manages phone calls, replies to SMS inquiries, schedules appointments, processes cancellations and rescheduling, takes messages, and can transfer discussions to a human representative when necessary.
Business owners can oversee all operations through a web dashboard where they can adjust the receptionist's behavior, set business hours, define available services, manage phone numbers, and access the knowledge base along with call histories, transcripts, recordings, tasks, and customer interactions. The system is capable of being trained using business-specific information, FAQs, policies, documents, and website content, enabling it to provide precise answers to frequently asked questions.
LobbyStack is particularly beneficial for appointment-centric and local service businesses, including clinics, salons, repair shops, consultants, agencies, and home service teams. It offers flexibility as it can either be utilized as a hosted cloud service or installed on your own servers. Additionally, it stands out as a viable alternative to other services like Myaifrontdesk, Upfirst, Goodcall, and Phonely, providing a comprehensive solution for managing customer interactions seamlessly.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Calendar
No
Microsoft Outlook
No
Pricing Details
$79/month
Free Trial
Yes
Free Version
No
Pricing Details
$30/month
Free: $0/month. Includes 30 voice minutes, 2 outbound call attempts, 10 alert SMS segments, and 25 MB of knowledge storage.
Starter: $30/month, or $24/month billed annually. Includes 150 voice minutes, then $0.20/minute; 20 outbound call attempts, then $0.02/attempt; 50 alert SMS segments, then $0.02/segment; 100 MB of knowledge storage; one dedicated business number; and email support.
Pro: $100/month, or $80/month billed annually. Includes 500 voice minutes, then $0.18/minute; 100 outbound call attempts, then $0.02/attempt; 200 alert SMS segments, then $0.02/segment; 500 MB of knowledge storage; one dedicated business number; and priority email support.
Enterprise: Custom pricing for higher volume, multiple dedicated numbers, multi-location routing, custom fallback rules, and dedicated implementation support.
Starter: $30/month, or $24/month billed annually. Includes 150 voice minutes, then $0.20/minute; 20 outbound call attempts, then $0.02/attempt; 50 alert SMS segments, then $0.02/segment; 100 MB of knowledge storage; one dedicated business number; and email support.
Pro: $100/month, or $80/month billed annually. Includes 500 voice minutes, then $0.18/minute; 100 outbound call attempts, then $0.02/attempt; 200 alert SMS segments, then $0.02/segment; 500 MB of knowledge storage; one dedicated business number; and priority email support.
Enterprise: Custom pricing for higher volume, multiple dedicated numbers, multi-location routing, custom fallback rules, and dedicated implementation support.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TetraCore
Country
United States
Website
callsaround.com
Vendor Details
Company Name
LobbyStack
Founded
2025
Country
Canada
Website
lobbystack.com