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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Calldone provides a comprehensive managed AI voice-agent service that assists businesses in managing both inbound and outbound calls. The dedicated team at Calldone customizes and trains voice agents tailored to each company’s specific needs, utilizing organizational information and frequently asked questions to effectively address common inquiries, qualify leads, arrange appointments, and direct calls to appropriate personnel as necessary. Their web-based dashboard enables teams to access and analyze call recordings, transcripts, summaries, and results, enhancing operational insights. Subscription plans come with varying allowances for pooled call minutes, agent limits, CRM integration capabilities, and additional charges for any minutes that exceed the predefined limit; both setup and training for the agents are included in the service. Targeted at industries that rely heavily on phone communication, such as real estate, healthcare, legal, insurance, home services, accounting, and hospitality, Calldone also facilitates features like reminders, follow-up tasks, marketing campaigns, SMS communication, call transfers, calendar bookings, and integration with webhooks for seamless operations. With its versatile offerings, Calldone aims to streamline communication processes and improve client engagement across various sectors.

Description

Simple Phones is an AI-based platform aimed at guaranteeing that companies never overlook a customer call by employing customizable voice agents powered by artificial intelligence. These intelligent agents manage both incoming and outgoing calls, handling various tasks such as scheduling appointments, addressing common inquiries, and delivering customer assistance. The platform provides clear call logging, documenting all communications with essential details such as caller identity, call length, and transcripts, all easily accessible via an intuitive dashboard. A standout feature is its customization capability, which allows businesses to adjust AI agents to meet their unique requirements, including preferences for language, accents, and response styles, thereby ensuring a uniform brand experience. Simple Phones accommodates a diverse array of languages and accents, making it suitable for an international audience. Furthermore, its compatibility with existing business systems, including CRM platforms and automation tools like Zapier, facilitates smooth workflow integration and enhances operational efficiency. This comprehensive approach not only improves customer interactions but also streamlines business processes significantly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Telnyx Yes 
Twilio Yes 
Vonage Business Yes 
Zapier No 

Integrations

Telnyx No 
Twilio No 
Vonage Business No 
Zapier Yes 

Pricing Details

$49
The Solo plan is $49 per month and includes 75 pooled AI conversation minutes, one voice agent, and one CRM integration. Setup and agent training are included. Additional usage is billed at $0.59 per minute, metered by the second; unused minutes do not roll over. Higher-tier plans are available.
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Easital Technologies Ltd

Founded

2019

Country

Bangladesh

Website

easital.com

Vendor Details

Company Name

Simple Phones

Country

United States

Website

www.simplephones.ai/

Product Features

Alternatives

No Alternatives

Alternatives

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