Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Calldone provides a comprehensive managed AI voice-agent service that assists businesses in managing both inbound and outbound calls. The dedicated team at Calldone customizes and trains voice agents tailored to each company’s specific needs, utilizing organizational information and frequently asked questions to effectively address common inquiries, qualify leads, arrange appointments, and direct calls to appropriate personnel as necessary. Their web-based dashboard enables teams to access and analyze call recordings, transcripts, summaries, and results, enhancing operational insights. Subscription plans come with varying allowances for pooled call minutes, agent limits, CRM integration capabilities, and additional charges for any minutes that exceed the predefined limit; both setup and training for the agents are included in the service. Targeted at industries that rely heavily on phone communication, such as real estate, healthcare, legal, insurance, home services, accounting, and hospitality, Calldone also facilitates features like reminders, follow-up tasks, marketing campaigns, SMS communication, call transfers, calendar bookings, and integration with webhooks for seamless operations. With its versatile offerings, Calldone aims to streamline communication processes and improve client engagement across various sectors.
Description
You can distinguish who is calling and connect them with the most suitable agent to address their concerns. By utilizing smart call routing, proper alignment is enhanced, enabling your clients to communicate with the customer service representative who is most equipped to resolve their inquiries. This capability monitors incoming calls based on various metrics like geographical location, sources, conversion rates of inbound calls, cost per call, and the relationship between marketing expenditures and return on investment. The SalesAngel.com platform supports the establishment of a virtual sales team or remote agents by facilitating both outbound dialing and inbound call reception, all seamlessly integrated with the Salesforce platform. Additionally, it allows you to synchronize the timing of lead generation from your marketing efforts with the moment these leads are ready for conversion into sales. With robust lead management services in place, you can effectively transform potential leads into loyal clients, ensuring a smooth transition from interest to acquisition.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Telnyx
No
Twilio
No
Vonage Business
No
Pricing Details
$49
The Solo plan is $49 per month and includes 75 pooled AI conversation minutes, one voice agent, and one CRM integration. Setup and agent training are included. Additional usage is billed at $0.59 per minute, metered by the second; unused minutes do not roll over. Higher-tier plans are available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Easital Technologies Ltd
Founded
2019
Country
Bangladesh
Website
easital.com
Vendor Details
Company Name
SalesAngel
Country
United States
Website
salesangel.com
Product Features
Product Features
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No